Troubleshooting
Before you call for service, please check the following items:
The refrigerator
does not operate.
Check that the plug and its socket are in good condition.
Check if there is any problem on main fuse and electrical
system of the house.
Check by unplug and wait for 5 minutes before plugging it back in.
The refrigerator
does not cool
enough.
Check to be sure that light in control panel is displayed at
proper position.
Check to see if the refrigerator is overloaded with stuff or there
is any hot foodstuff refrigerated inside.
Is the refrigerator exposed directly to sunlight or heat source?
Is the refrigerator door completely closed?
Is the refrigerator door opened frequently?
snow
appear.
The refrigerator
generates noise.
installed properly.
Check if there is any object in contact with the refrigerator.
Cracking sound within caused by the parts adjusting
temperature which is normal.
After installation, the refrigerator may make loud noise.
The noise will be less when the refrigerator has been cooled.
There may be a whistling sound inside the refrigerator when
opening and closing the door. This is caused by the air
outside being drawn in through the pipe on the backside of the
refrigerator to better balance the air circulation inside the unit.
Food becomes
frozen.
Do you put the food near cold air holes?
Do you adjust the temperature control at “Max”? Adjust to “Min”?
Do you put food in Extra Cool Zone?
The inside is
smelling.
Do you store food with dry odor without wrapping it?
Outside
Inside
When the ambient humidity is too high, the door gasket may
have dew.This situation will be stopped if the air humidity
decreases. Please wipe it up with dry cloth.
Is the door being opened and closed too frequently?
When too high weather humidity, long opening
time or making too much ice, inside the freezer
compartment may appear frozen snow. This is
normal. Please wipe with dry and soft cloth.
