Troubleshooting
11
Before you call for service, please check the following items:
The refrigerator
does not operate.
●
Check that the plug and its socket are in good condition.
●
Check if there is any problem on main fuse and electrical
system of the house.
●
Check by unplug and wait for 5 minutes before plugging it back in.
The refrigerator
does not cool
enough.
●
Check to be sure that the temperature control dial is at proper
position.
●Check to see if the refrigerator is overloaded with stuff or there
is any hot foodstuff refrigerated inside.
●
Is the refrigerator exposed directly to sunlight or heat source?
●
Is the refrigerator door completely closed?
●
Is the refrigerator door opened frequently?
Dew,
snow
appear.
The refrigerator
makes noise.
●Check if the refrigerator is located on a stable floor
or is installed properly.
●
Check if there is any object in contact with the refrigerator.
Food becomes
frozen.
●
Do you put the food near cold air holes?
●
Do you adjust the temperature control at “Max”? Adjust to “Min”?
●
Do you put food in extra cool zone?
The inside is
smelling.
●
Do you store food with dry odor without wrapping it?
The surfaces of
the refrigerator is
hot.
●
Because the refrigerator is equipped with the dew prevention
and heat radiation tubes, the surfaces of the refrigerator get
warmer when operating.
●
The back and side plates may get warmer especially when
starting up or if the door is frequently opened and closed.
Outside
Inside
●
When the ambient humidity is too high, the door gasket may
have dew.This situation will be stopped if the air humidity
decreases. Please wipe it up with dry cloth.
●Is the door closed firmly?
●
Is the door being opened and closed too frequently?
●
When too high weather humidity, long opening time or
making too much ice, inside the freezer compartment
may appear frozen snow. This is normal. Please wipe
with dry and soft cloth.