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Appendix
Troubleshooting
If you feel that the refrigerator is not working properly, check out the following points first.
If the trouble persists, disconnect the power plug and contact your dealer or an authorized service centre.
General
You hear unusual sounds from the
refrigerator.
● Has the refrigerator been installed on a sturdy and level floor?
● Have sufficient clearances been provided around the refrigerator?
● Is anything vibrating on the top of the refrigerator?
● It’s normal to hear some noises when the refrigerator starts or stops
operation.
You hear a sound after the
compressor has shut down.
● This is normal, and is often caused by refrigerant flowing back to the
compressor.
You hear a sound after you have
opened or closed the door.
● This is normal, and is due to the difference in air pressure between the
inside and outside of the refrigerator.
You hear the sound of air or water
flowing after you have opened the
door.
● This is caused by refrigerant flowing the internal pipework.
You hear a clicking sound each
time the refrigerator's power is
turned on.
● This is the sound made by the activation of the three-way valve, and is
quite normal.
You hear a continuous whining
sound.
● This sound is heard while the fan for circulating the cold air is operating.
● Has the refrigerator been set to the Super Freeze Mode?
In the Super Freeze Mode, the fan for circulating the cold air runs at high
speed so it makes a loud noise.
● Has the food been packed too tightly together or is the room temperature
high?
In cases like these, the fan for circulating the cold air runs at high speed
so it makes a loud noise.
Sounds are heard from the
automatic ice maker.
● These are the sounds of the ice dropping into the icebox.
This is normal sound.
The compressor is quite loud.
● Has the refrigerator been set to the Super Freeze Mode?
In the Super Freeze Mode, the compressor runs at high speed so it
makes a loud noise.
● Has the food been packed too tightly together or is the room temperature
high?
In cases like these, the compressor runs at high speed so it’s normal for
the compressor to be louder.
The compressor has been running
for a long time.
● When the power plug has been connected for the first time, the
compressor runs longer than usual in order to cool down the inside of the
refrigerator until the set temperatures are reached.
● Has the refrigerator been set to the Super Freeze Mode?
● Have the doors been opened and closed frequently? Are the doors
completely shut?
● Have the food items been packed too tightly together or is the room
temperature high?
● When many food items are placed at a time, the compressor will need to
run for a longer.
Condensation forms on the
outside of the refrigerator.
● Condensation may form when the humidity in the room is high and is
normal. Wipe it off using a dry cloth.
The outside of the refrigerator
feels hot to the touch.
● Some heat is normal as the refrigerator incorporates a heat-dissipating
pipe to prevent condensation.
