30
Before Requesting Service
These things are normal:
The oven causes in-
terference with my TV.
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue
tooth or other wireless equipment interference might occur when
you cook with the microwave oven. This interference is similar
to the interference caused by small appliances such as mixers,
vacuums, blow dryers, etc. It does not indicate a problem with
your oven.
Steam accumulates
on the oven door and
warm air comes from
the oven vents.
During cooking, steam and warm air are given off from the food.
Most of the steam and warm air are removed from the oven by
the air which circulates in the oven cavity. However, some steam
will condense on cooler surfaces such as the oven door. This is
normal. After use, the oven should be wiped dry (see page 10).
PROBLEM
POSSIBLE CAUSE
REMEDY
The oven is not plugged in
securely.
Remove plug from outlet, wait 10
seconds and re-insert.
Main circuit breaker or main fuse
is tripped or blown.
Reset main circuit breaker or
replace main fuse.
There is a problem with the outlet. Plug another appliance into the
outlet to check if it is working.
Oven will not turn on.
The door is not closed
completely.
Close the oven door securely.
Start
Button was not pressed after
programming.
Press
Start
Button.
The program is not correct.
Program again according to the
Operating Instructions.
Stop/Reset
Button has been
pressed accidentally.
Program oven again.
Another program is already en-
tered into the oven.
Press
Stop/Reset
Button to
cancel the previous program and
enter new program.
Oven will not start
cooking.
The Glass Tray is not
positioned properly on the Roller
Ring or there is food under the
Roller Ring.
Take out Glass Tray and Roller
Ring. Wipe with a damp cloth and
reset Roller Ring and Glass Tray
properly.
The Glass Tray
wobbles.
The Roller Ring and oven
bottom are dirty.
Clean these parts according to
Care and Cleaning of your
Microwave oven
(see page 10).
When the oven is
operating, there is noise
coming from the glass
tray.
The CHILD LOCK was
activated.
Deactivate LOCK by pressing
Stop/Reset
Button 3 times.
The word “LOCK”
appears in the Display
Window.
This displaying indicates a prob-
lem with the microwave generation
system.
Please contact an authorised
Service Center (see page 31).
The oven stops cook-
ing and “SERVICE”
appears in the display
window.
Demo mode was selected “On”.
Deactivate mode by pressing
Power Level key once
Start
Key 4
times and
Stop/Reset
Key 4 times.
The word “DEMO
MODE” appears in the
display Window.
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