33
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roubleshooting
Unable to drain
What to do
Check the drain hose for any of following problems:
- It is blocked with debris.
- Hose tip is immersed in water.
- It rise higher than 1 m.
- Water in the pipe is frozen.
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After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine. (However, the door
may not be opened due to water level; in this case, switch off the
power, and then re-switch on it and restart the operation.)
Door is open
What to do
Make sure that door is closed properly.
Close the door securely and press “Start/Pause”.
Unable to spin-dry
The product has been designed to detect unbalanced loads,
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achieve the best results.
This is not a malfunction. Perform any of the following solutions.
What to do
- Please try to untangle clumps of clothing.
- If you wash large items, e.g. blankets, please reduce the load.
- In case of very small load, add one or two bath towels.
- Please check that your product is on a stable surface.
- Please adjust the feet to ensure the machine is level.
After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine.
Unable to supply
water
What to do
Check for any of following problems:
- Supply tap is closed.
- Water pipe or hose is frozen.
- Water supply has been disrupted.
-
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After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine.
An error starting with “H” is displayed.
What to do
Turn off the tap just to be safe. Check the 2-digit number after
“H”,
unplug the machine and contact a service agent of our
company.
Error Display
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2017-10-12 17:29:57
