30
Troubleshooting
Problem
Cause and Measures
Appliance
Buttons do not
work
- Settings cannot be changed while an operation is
in progress. Only the spin speed and “Extra Rinse”
settings can be changed when the wash process is
paused.
- The Child Lock (
) may be activated. (P. 26)
Door does not
open
- The door is locked while an operation is in progress.
(P. 14)
- The Child Lock (
) may be activated. (P. 26)
- The temperature inside the drum may be very high.
- The water level may be too high.
To open the door immediately
(1) Switch the appliance off and then on again.
(2) Run the Spin operation (P. 24). After the water is
drained and the temperature falls, you can open the
door.
- If you switch off the appliance or there is a power cut
while the door is locked, it remains locked until the
power is turned on again.
Unusual odour
-
5XEEHUSDUWVPD\JLYHRIIDVPHOOZKHQ\RX¿UVWXVH
the appliance, but the smell will go away over time.
- Run the “Tub Clean” programme to clean the drum.
(P. 28)
Wa
s
h
No water going
into the appliance
- The tap may be turned off.
- The water supply may be disrupted.
- The water supply hose may be frozen. (P. 27)
-
7KHZDWHUVXSSO\¿OWHUPD\EHEORFNHG3
Water builds up
during a wash
- This is normal. Water is automatically supplied if the
water level falls.
Water drains out
during a wash
- If there is excess foam, water is drained out and fresh
water supplied to remove the foam. This is the foam
detection function.
- Even if water is directly supplied to the drum, it may
drain away without building up.
NA-128VG6_EN(HK).indd 30
2017-10-12 17:29:56
