111
Others
(ENG) DVQX1324
Troubleshooting
First, try out the following procedures.
• Please also refer to the “Operating Instructions for advanced features (PDF format)”, which
describes more detailed information.
• The sound is caused by the In-Body Image Stabiliser. This is not a malfunction.
• The battery is exhausted.
>
Charge the battery. (P14)
• When [6K/4K Pre-Burst] or [Pre-Burst Recording] is set, the battery drains faster.
>
Use these functions only when recording with them.
• The subject is beyond the focus range of the camera.
• Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]?
• Is [Shutter AF] in the [Custom] menu set to [OFF]?
• Is the AF Lock applied incorrectly?
If the problem is not resolved, it may be improved by selecting [Reset] on the
[Setup] menu.
When I shake the camera, I hear a rattling sound.
Recording stops before finishing. Cannot record. Cannot use some functions.
• When the ambient temperature is high or continuous recording is performed, the camera’s
temperature will rise. After [
] is displayed, recording may stop or the functions below may be
temporarily disabled to protect the camera. Wait until the camera cools down.
– 6K/4K Photo
– Post Focus
– Motion picture recording
– AF Point Scope
– HDMI output
– Power supply via the USB connection cable
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
The battery becomes flat too quickly.
The subject is not focused properly.
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