Useful Information
57
Answering system (KX-TG7521)
I cannot send or
receive SMS
messages.
L
You have not subscribed to the appropriate service.
Contact your service provider/telephone company.
L
The SMS message centre number(s) are not stored or
are incorrect. Store the correct numbers (page 38).
L
Message transmission was interrupted. Wait until the
message has been sent before using other telephone
functions.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
“
FD
”
is displayed.
L
The unit could not connect to the SMS message
centre. Confirm that the correct SMS message centre
numbers are stored. Confirm that SMS is turned on
(page 38).
“
FE
”
is displayed.
L
An error occurred while sending the message. Try
again.
“
E0
”
is displayed.
L
Your phone number is permanently withheld or you
have not subscribed to the appropriate service.
Contact your service provider/telephone company.
Problem
Cause/solution
The unit does not
record new messages.
L
The answering system is turned off. Turn it on (page
42).
L
The message memory is full. Erase unnecessary
messages (page 43).
L
The recording time is set to
“
Greeting Only
”
.
Change the setting (page 47).
L
If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 43).
L
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 46).
My own greeting
message cannot be
properly heard.
L
Record your own greeting message again (page 43).
Problem
Cause/solution
TG7511_7521FX(e).book Page 57 Tuesday, March 9, 2010 3:22 PM