Useful Information
38
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
*1 KX-TG2512/KX-TG2513/KX-TG2522/KX-TG2523/KX-TG2524
*2 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524
Caller ID
Noise is heard, sound cuts in
and out.
L
You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L
Move closer to the base unit.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
The handset does not ring.
L
The ringer volume is turned off. Adjust ringer
volume (page 21).
I cannot make a call.
L
The handset is too far from the base unit.
Move closer and try again.
L
Another unit is in use. Wait and try again
later.
*1
L
Answering system is being used.
*2
Wait and
try again later.
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Problem
Cause/solution
TG251x_2xE(e).book Page 38 Monday, January 25, 2010 3:09 PM
