– 11 –
Frequently asked questions
Question
Cause/solution
Why is
_
displayed?
L
The handset is too far from the base unit. Move closer.
L
The base unit’s AC adaptor is not properly connected. Reconnect
AC adaptor to the base unit.
L
The handset is not registered to the base unit. Register it.
1
Handset:
{
MENU
}
(
13
)
2
Base unit:
Press and hold
{
LOCATOR
}
for about 5 seconds.
3
Handset:
Press
{
OK
}
, then wait until a long beep sounds.
Why am I unable to pair a
cellular phone to the base
unit?
L
Depending on the compatibility of the cellular phone, you may not be
able to pair it to the base unit. For more information, please visit
http://shop.panasonic.com/bluetooth-phone
L
Confirm that the Bluetooth feature of your cellular phone is turned
on. You may need to turn this feature on depending on your
cellular phone.
Why is there no dial tone?
(cellular line)
L
The cellular phone has not been paired to the base unit. Pair the
cellular phone.
How can I increase the
handset volume level?
L
Press the volume key
{^}
repeatedly while talking.
Why is the conversation
noisy or cutting off?
L
Try to relocate the base unit so that distance to the handset is
minimized.
L
If the same problem occurs even if the handset is next to the base unit,
please visit: http://shop.panasonic.com/support
Can I add another
accessory handset to my
base unit?
L
Yes, you can add up to 6 handsets (including the handset(s) sold
with your base unit) to a single base unit.
L
To purchase additional accessory handset(s) (KX-TGFA97),
please visit: http://shop.panasonic.com/support
TTY users (hearing or speech impaired users) can call 1-877-833-
8855.
Can I keep the batteries
charging all the time?
L
You can leave the handset on the base unit or charger anytime.
This will not harm the batteries.
How can I answer a call
waiting call (2nd call)?
L
Press
{
FLASH
}
on the handset or
{
CALL WAIT
}
on the base unit
when you hear the call waiting tone.
TGF97x_TG994SK(en)_QG.fm Page 11 Thursday, January 7, 2021 9:22 AM