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Problem
Cause/solution
Caller information is not
announced.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 43, 46).
R
The ringer volume for mobile line is turned off. Adjust the
ringer volume (page 41, 46).
R
The unit which is not selected to ring for mobile calls does
not announce caller information. To change the selection,
see page 17.
R
The Talking Caller ID feature is turned off. Turn it on
(page 43, 46).
R
The ring as mobile mode is set to
“
On (without
Talking CID)
”
. To change the mode, see page 17.
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
(page 66).
R
Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 43).
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook
entries from a mobile phone.
R
Confirm that the mobile phone supports Bluetooth
wireless technology.
R
Confirm that the mobile phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the mobile phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the mobile phone.
R
Someone is using a mobile line or headset. Try again
later.
R
Turn the mobile phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s phonebook, the
entry cannot be copied even by selecting another group.
R
iPhone does not support individual phonebook copy.
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Useful Information
TGF372AZ(en)_0519_ver003.pdf 75
2015/05/19 9:28:47