Problem
Cause/solution
I cannot register a handset
to a base unit.
R
You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 47).
I cannot remember the
PIN.
R
Change the PIN using the following method.
1
M
MENU
N#132
2
*7000
3
Enter the new 4-digit base unit PIN.
a
M
OK
N
4
MbN
:
“
Yes
”
a
M
OK
N
a
M
N
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 11).
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R
Clean the battery ends (
,
) and the charge contacts with
a dry cloth and charge again.
R
It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 50).
R
Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
in and out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
getting worse.
R
You have registered a handset that is not recommended. The
clearest sound quality is only possible by registering the
provided handset.
The handset does not ring.
R
The ringer volume is turned off. Adjust ringer volume (page 17,
26).
R
Do not disturb mode is turned on. Turn it off (page 29).
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume (page 17,
26).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
47
Useful Information
TGE72xE_0221_ver005.pdf 47
2019/02/21 14:47:47