Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed
late.
R
Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later.
Voicemail
Problem
Cause/solution
“
New Voice Mail
”
is shown
on the handset display. How do
I remove this message from the
display?
R
Listen your new voicemail messages (page 23).
Depending on your voicemail service provider, you may
need to erase all messages in your voice mailbox in order
to remove this message.
R
You can remove this message manually by pressing and
holding
#
until the unit beeps.
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
R
Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service centre.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
26
For assistance, visit www.panasonic.ca/english/support
Useful Information
TGC38x(en)_1204_ver011.pdf 26
2015/12/04 16:50:48
