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Useful Information

54

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

Caller ID

Problem

Cause/solution

Caller information is not 
displayed.

L

You must subscribe to a Caller ID service. 
Contact your service provider/telephone 
company for details.

L

If your unit is connected to any additional 
telephone equipment, remove and plug the 
unit directly into the wall jack.

L

If you use a DSL/ADSL service, we 
recommend connecting a DSL/ADSL filter 
between the base unit and the telephone line 
jack. Contact your DSL/ADSL provider for 
details.

L

Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.

Caller information is slow to 
display.

L

Depending on your service provider/
telephone company, the unit may display the 
caller’s information at the 2nd ring or later.

L

Move closer to the base unit.

Time on the unit has shifted.

L

Incorrect time information from incoming 
Caller ID changes the time. Set the time 
adjustment to 

Manual

 (off) (page 21).

TG8421E(e).book  Page 54  Tuesday, December 16, 2008  8:03 AM

Содержание KX-TG8421E

Страница 1: ...ider telephone company Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8421E Digital Cordless Answering System KX TG8422E KX TG8423E KX TG8424E Model shown is KX TG8421 TG8421E e book Page 1 Tuesday December 16 2008 8 03 AM ...

Страница 2: ...amming 24 Registering a unit 27 Caller ID Service Using Caller ID service 30 Caller list 31 SMS Short Message Service Using SMS 32 Turning SMS on off 32 Storing SMS message centre numbers 32 Registering mailboxes 33 Sending a message 33 Receiving a message 34 Other settings 35 Answering System Answering system 37 Turning the answering system on off 37 Greeting message 38 Listening to messages usin...

Страница 3: ...E1029Z1 Black Metallic grey PNKE1029Z3 Platinum silver 4 PNLC1007ZB Black PNLC1007ZN Platinum silver PNLC1007ZM Metallic grey Series Model No Base unit Handset Part No Part No Quantity KX TG8421 series KX TG8421 1 KX TG8421 KX TGA840 1 KX TG8422 KX TG8421 KX TGA840 2 KX TG8423 KX TG8421 KX TGA840 3 KX TG8424 KX TG8421 KX TGA840 4 No Accessory item Part number Quantity KX TG8421 KX TG8422 KX TG8423...

Страница 4: ...ries Expanding your phone system Belt clip Wall mounting To attach To remove Accessory item Model number Rechargeable batteries P03P or HHR 4MRE 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA94EX DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base unit Screws Not supplied 25 mm Hooks Handset opti...

Страница 5: ...nic U K Ltd L It couldn t be simpler L Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details General information L This equipment is designed for use on the U K and Republic of Ireland analogue telephone network L In the event of problems you should contact your equipment supplier in the first instance Declarat...

Страница 6: ...sively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it fr...

Страница 7: ...l Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and c...

Страница 8: ...dling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic...

Страница 9: ...orrect polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off Base unit Base unit Correct Wrong Hook Hook 220 240 V AC 50 Hz DSL ADSL filter Not supplied Click Press plug firmly Use only the supplied telephone line cord To telephone line 220 240 V AC 50 Hz Hooks L When the language selection is displayed see page 14 Rechargeable ...

Страница 10: ... S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reac...

Страница 11: ...e it on the display B Joystick By pushing the joystick V or repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking L As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pushing the joystick right or left instead of scrolling down or up l...

Страница 12: ...er is set page 17 x Privacy mode is on page 22 Ringer volume is off page 23 f Night mode is on page 25 1 Handset number 2 1 Base unit number 2 7 Blocked call 1 page 27 31 h New SMS message received 3 page 34 6 New voice mail message received 4 page 44 L Someone is using the line L Answering system is being used by another handset or the base unit 1 Caller ID subscribers only 2 Standby display sett...

Страница 13: ...n to confirm the detailed information by pressing A Handset top menu icons The following icons are shown when you press down on the centre of the joystick in standby mode Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pushing the joystick left or ri...

Страница 14: ... Example 15 July 2009 1 5 0 7 0 9 L You can select the date format by pressing dd mm yy date month year mm dd yy 5 Enter the current hour and minute i M Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 6 ih Note L To correct a digit push the joystick left or right to move the cursor to the digit then make the correction L The date and time may be incorrect...

Страница 15: ...he unit automatically redials multiple times While the handset is waiting to redial the ringer indicator flashes To cancel press ih Editing erasing storing 1 j right soft key 2 V Select the desired phone number i 1 3 Proceed with the desired operation Editing a number before calling V Edit Call i M i Use the joystick to move the cursor i Edit the number i C Erasing a number V Select Erase or Erase...

Страница 16: ...ming call Note L You can also program the handset ringer volume beforehand page 21 Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash R E allows you to use the special features of your host PBX such as transferring an extensio...

Страница 17: ...the conversation is to be recorded 1 Press 1 during an outside call 2 V Record Call i M L A beep is heard and recording starts L A beep sounds every 15 seconds and can be heard by the other party 3 To stop recording press O Note L To listen to the recorded conversation see page 38 39 Call share You can join an existing outside call To join the conversation press C when the other handset is on an o...

Страница 18: ...tegory Additional category features are available for Caller ID subscribers page 30 Changing category names 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 47 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the ...

Страница 19: ...All i M 3 V Yes i M 4 V Yes i M i ih Speed dial Assigning an entry in the phonebook to a speed dial key Dial keys 1 to 9 can each be used as a speed dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 18 i 1 2 V Speed Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for speed dialling Q is...

Страница 20: ... add pauses after the number and PIN as necessary page 15 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 18 i 1 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied ...

Страница 21: ... 4 Push the joystick down or up to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings ...

Страница 22: ...up N Display Setup Wallpaper 6 Wallpaper1 Display Colour Colour1 Standby Display 7 Off Display Mode Multi Items 25 LCD in charging 8 LCD dimming On Language English 14 Contrast Contrast 3 Register Register H set Register handset 28 Select Base Auto 28 Keytones 9 On Auto Talk 10 Off 16 Base Unit Setup 1 Ringer Volume Medium Privacy Mode 11 Off Recall Flash 12 100 msec 16 Call Restrict 26 Base Unit ...

Страница 23: ...007 Copyrights Vision Inc 6 You can set the wallpaper to display with or without date and time The default setting is with date and time displayed 7 Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 8 This feature allows the display to be dimmed after being placed on the base unit or charger On Backlight is dimmed Off Backlight turns off after...

Страница 24: ...hen the handset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be se...

Страница 25: ...de if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 1 centre of joystick i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V Ring Delay i M 5 V Select the desired setting i M i ih Note L When the answering system answers the call this feature does not work Selecting categories to bypass n...

Страница 26: ...de 1 1 centre of joystick i i M 2 V Call Restrict i M 3 Enter the base unit PIN default 0000 L If you forget your PIN see page 52 4 Set which handsets to be restricted by pressing the desired handset number L All the registered handset numbers are displayed L Flashing numbers indicate call restriction is turned on for the corresponding handset L To turn call restriction off for a handset press the...

Страница 27: ...h Viewing editing erasing bar call numbers 1 1 centre of joystick i i M 2 V Select the desired entry L To exit press ih 3 Proceed with the desired operation Editing a number 1 i V Edit i M i Use the joystick to move the cursor i Edit the number i M i ih Erasing a number 1 i V Erase i M i V Yes i M i ih Note L When editing press the desired dial key to add to erase Registering a unit Operating addi...

Страница 28: ...te L When you purchase an additional handset refer to the additional handset s installation manual for registration Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific base unit is selected the handset makes and receives calls using that base unit only If the handset is out of range of that base unit no calls can be...

Страница 29: ...again The number stops flashing 6 V Yes i M i ih Note L To register a handset to another base unit or to the same base unit again see page 28 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important L Before registering the repeate...

Страница 30: ...n Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phoneb...

Страница 31: ...ed Q is displayed even if it was viewed or answered using another handset L To erase the item press W i V Yes i M L If the call matches an entry in the call barred list the number is logged with 7 page 26 Editing a caller s phone number before calling back 1 1 centre of joystick i j i M 2 V Select the desired entry i 1 3 V Edit Call i M 4 Edit the number L Press dial key 0 to 9 to add to delete 5 ...

Страница 32: ... must first create the private mailbox by storing its name and password page 35 register each private mailbox with BT Text page 33 Note L A total of 47 messages at 160 characters message in all mailboxes added together can be saved Total number may be more than 47 if length of messages is less than 160 characters message L If the unit is connected to a PBX system you may not be able to use SMS fea...

Страница 33: ...ast message you created by pushing the joystick up 4 Enter a message i M L You can change the character entry mode by pressing page 47 5 Enter the destination phone number 20 digits max i M Using the redial list j i V Select the phone number i M 2 times Using the caller list V Select the party i M 2 times Using the phonebook n i V Select the phonebook entry i M 2 times L If you wish to send the me...

Страница 34: ...rom step 5 Writing and sending a new message page 33 Erasing saved messages 1 1 centre of joystick i X i M 2 Proceed with the desired operation To access the public mailbox V Public i M To access a private mailbox V Select the desired mailbox i M i Enter its password 3 V Send List i M 4 V Select a message i M 5 1 i V Erase i M L To erase all messages in the selected mailbox select Erase All i M 6 ...

Страница 35: ...e reading a received message press 1 2 V Erase i M L To erase all messages in the selected mailbox select Erase All i M 3 V Yes i M i ih Storing the sender s number in the phonebook 1 While reading a received message press 1 2 V Add Phonebook i M 3 To store the name continue from step 3 Adding entries page 18 Editing the sender s number before calling back 1 While reading a received message press ...

Страница 36: ...nter the mailbox s 4 digit password 7 Edit the mailbox name 5 characters max page 47 i M L To erase the mailbox press and hold i M i V Yes i M i ih 8 Enter a 4 digit password for the mailbox i M 2 times i ih Storing the PBX line access number for PBX users only Store your PBX line access number 4 digits max so that SMS messages are sent properly When sending SMS messages to entries in the phoneboo...

Страница 37: ...n the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The...

Страница 38: ...ording time page 42 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 centre of joysti...

Страница 39: ...re of joystick i I i M 2 V Message List i M 3 V Select the desired item from the message list i 0 L You can erase the selected message as follows W i V Yes i M 4 When finished press ih Note L If the item has already been heard Q is displayed even if it was heard using another handset L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller info...

Страница 40: ...s code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 1 centre of joystick i I i M 2 V Settings i M 3 V Remote Code i M 4 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 5 M i ih 8 Turn answering system on 9 or...

Страница 41: ...thout waiting for the voice guidance to prompt you Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 20 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your ...

Страница 42: ...ail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary ...

Страница 43: ...Answering System 43 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 asking callers to call again later page 38 TG8421E e book Page 43 Tuesday December 16 2008 8 03 AM ...

Страница 44: ...ce provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail ser...

Страница 45: ...onference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party ...

Страница 46: ...Tel No U K 0844 844 3898 R O I 01289 8333 Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller TG8421E e book Page 46 Tuesday December 16 2008 8 03 AM ...

Страница 47: ... right to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I For SMS messages Alphabet ABC Numeric 0 9 Greek F and Extended 1 G modes are available When in these entry modes except Numeric you can select which character is entered by pressing a ...

Страница 48: ...aracter table N L The following are used for both uppercase and lowercase Extended 2 character table O Not available for SMS L The following are used for both uppercase and lowercase Cyrillic character table P Not available for SMS TG8421E e book Page 48 Tuesday December 16 2008 8 03 AM ...

Страница 49: ... full Erase unnecessary entries page 19 L Message memory is full Erase unnecessary messages page 39 40 L The call barred list memory is full Erase unnecessary entries page 27 L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 29 No link Reconnect AC adaptor L The handset has lost communication with the base unit Mov...

Страница 50: ...oes not work L Make sure the batteries are installed correctly page 9 L Fully charge the batteries page 9 L Check the connections page 9 L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 28 The handset display is blank or dark L The h...

Страница 51: ...erate properly contact your service provider telephone company I do not know how to erase y Missed call from the display L There are unviewed missed calls remaining View them and erase y in the following way 1 1 centre of joystick i j i M 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call Problem Cause solution I have changed the dis...

Страница 52: ... base unit away from other electrical appliances I cannot remember the PIN L Change the PIN using the following method 1 1 centre of joystick i i M 2 V Base Unit PIN i M 3 7 0 0 0 4 Enter the new 4 digit base unit PIN i M i ih Problem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes L Clean the...

Страница 53: ...sition the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 21 L Night mode is turned on Turn it off ...

Страница 54: ...ting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer...

Страница 55: ...ssage transmission was interrupted Wait until the message has been sent before using other telephone functions L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details FD is displayed L The unit could not connect to the SMS message centre Confirm that the correct SMS message centre numbers...

Страница 56: ...ge 42 My own greeting message cannot be properly heard L Record your own greeting message again page 38 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong re...

Страница 57: ... the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre TG842...

Страница 58: ...ation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quali...

Страница 59: ... D Date and time 14 Display Colour 22 30 Contrast 22 Display mode 25 Language 14 LCD dimming 22 Standby mode 22 Wallpaper 22 E Error messages 49 G Greeting message 38 H Handset Deregistration 28 Locator 45 Registration 28 I Incoming call barring 26 Intercom 45 K Key lock 17 Keytones 22 M Making calls 15 Memo alarm 24 Missed calls 30 Mute 16 N Night mode 24 P Pause 15 Phonebook 18 PIN 26 Power fail...

Страница 60: ...bited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Attach your purchase receipt here Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Communications C...

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