
Useful Information
57
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Caller ID
I cannot make a call.
L
The handset is too far from the base unit.
Move closer and try again.
L
Another unit is in use. Wait and try again later.
L
Answering system is being used. Wait and try
again later.
L
You dialled a call restricted number (page 30).
L
The key lock feature is turned on. Turn it off
(page 21).
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L
Depending on your service
provider/telephone company, the unit may
display the caller’s information at 2nd ring or
later.
L
Move closer to the base unit.
Time on the unit has shifted.
L
Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 28).
Problem
Cause/solution
TG8321E(e-e).book Page 57 Monday, March 3, 2008 2:33 PM