Useful Information
55
Caller ID
SMS (Short Message Service)
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L
Depending on your service provider/
telephone company, the unit may display the
caller’s information at 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has shifted.
L
Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 27).
Problem
Cause/solution
I cannot send or receive SMS
messages.
L
You have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
L
The SMS message centre number(s) are not
stored or are incorrect. Store the correct
numbers (page 35).
L
Message transmission was interrupted. Wait
until the message has been sent before using
other telephone functions.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
TG8011-8021FX(e-e).book Page 55 Wednesday, August 20, 2008 9:50 AM