Useful Information
43
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
*1 KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424
Caller ID
I cannot make a call.
L
The handset is too far from the base unit.
Move closer and try again.
L
Another unit is in use. Wait and try again later.
L
Answering system is being used.
Wait and
try again later.
L
The key lock feature is turned on. Turn it off
(page 17).
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L
Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has shifted.
L
Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to
“
Manual
”
(off) (page 20).
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L
Edit the phonebook entry name to fit in 1 line
of text (page 18).
Problem
Cause/solution
TG6411-6421E(e).book Page 43 Tuesday, December 16, 2008 7:54 AM