Useful Information
46
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Caller ID
I cannot make long
distance calls.
L
Make sure that you have long distance service.
I cannot page the
handset or base unit.
L
The called handset is too far from the base unit.
L
The called unit is in use. Try again later.
The Slow Talk feature
does not work.
L
If you are on a conference call, you cannot use the
Slow Talk feature.
Problem
Cause/solution
The handset does not
display the caller’s
name and/or phone
number.
L
You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone line jack, disconnect the unit from the
equipment and plug the unit directly into the wall jack.
L
If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L
The name display service may not be available in
some areas. Contact your telephone service provider
for details.
L
Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
L
The caller requested not to send caller information
(page 22).
L
Generally, caller information is displayed from the 2nd
ring.
The handset or base
unit does not announce
the displayed caller
names or phone
numbers.
L
The handset or base unit’s ringer volume is turned off.
Adjust it (page 16, 28).
L
The Talking Caller ID feature is turned off. Turn it on
(page 28).
L
The ring count for the answering system is set to “
2
”
or “
Toll saver
”. Select a different setting (page
34).
L
If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
Problem
Cause/solution
TG607X.book Page 46 Tuesday, December 12, 2006 1:56 PM
