58
Troubleshooting
If the handset display shows error messages, see “If the Following Appears
on Your Display...” (p. 56–57) for the Cause & Remedy.
Problem
Cause & Remedy
“
No link to base.
Move closer to
base and try
again.
” is displayed and an
alarm tone sounds.
•
The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
•
Confirm that the base unit’s AC adaptor is
plugged in.
•
Raise the base unit antennas.
•
The handset’s registration may have been
cancelled. Re-register the handset
(p. 54, 55).
The handset and/or base unit
does not work.
•
Check the settings (p. 10–12).
•
Check whether the dialing mode setting is
correct (p. 15).
•
Fully charge the battery (p. 11).
•
Clean the charge contacts and charge again
(p. 12).
•
Check battery installation (p. 11).
•
Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
•
The handset has not been registered to the base
unit. Register the handset (p. 55, steps 5 and 6).
•
Re-install the battery (p. 11) and fully charge it.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
•
Move the handset and base unit away from
other electrical appliances (p. 6).
•
Walk closer to the base unit.
•
Raise the base unit antennas.
•
Turn on the Clarity Booster feature (p. 22).
•
If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The handset does not ring.
•
The ringer volume is turned off. Set to high,
medium, or low (p. 17).
•
If more than one other user is using the
handset, the handset may not ring. Users will
hear incoming call tones (p. 48).
The handset display is blank.
•
If the handset display is blank, fully charge
the battery (p. 11).
TG5200CE.fm.fm Page 58 Tuesday, March 23, 2004 11:37 AM
