Problem
Cause/solution
I cannot make or answer a call.
R
An outside line is being used after a cell locator feature is
used.
– KX-TGE260 series: To end the call, press
M
LOCATES
CELL
N
on the base unit.
– KX-TGE270 series: To end the call if someone
answers using the cellular phone, press
MZN
on the
base unit.
I cannot use a cellular line or a
landline.
R
The unit can be used to talk on 2 lines at the same time
(for example, 2 cellular lines, or the landline and 1 cellular
line).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R
Move closer to the base unit.
For assistance, please visit http://www.panasonic.com/help
71
Useful Information
TGE26x_27x(en)_1216_ver041.pdf 71
TGE26x_27x(en)_1216_ver041.pdf 71
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