Problem
Cause/solution
Noise is heard, sound cuts
in and out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust ringer volume
(page 14).
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume
(page 19).
I cannot make a call.
R
The unit is not designed to be used with rotary/pulse dialling
services.
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
R
If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to
“
Off
”
(page 19).
R
Move closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R
Edit the phonebook entry name to fit in 1 line of text (page 16).
36
Useful Information
TG2721_22AL(en)_0730_ver001.pdf 36
TG2721_22AL(en)_0730_ver001.pdf 36
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2012/07/30 16:53:06
