Useful Information
50
Call Display
Problem
Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Call Display service.
Contact your telephone company to subscribe.
L
If your unit is connected to any additional telephone
equipment such as Call Display box or wireless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L
If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L
The name display service may not be available in some
areas. Contact your telephone company for details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 29).
L
Generally caller information is displayed from the 2nd
ring.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 31).
The display exits the
caller list while searching.
L
The handset automatically exits after 1 minute of
inactivity.
The 2nd caller’s
information is not
displayed during an
outside call. (Visual Call
Waiting feature does not
function.)
L
In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your telephone company
and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Call
Display and Visual Call Waiting services.
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