62
Troubleshooting
Problem
You cannot have a
conversation using the
headset.
If you cannot solve your
problem
After Caller IQ is turned to
off, the unit is unable to turn
it back on and LCD shows
“
Listen & follow
phone guidance.
” without
any voice prompt announced
from the handset.
For more information about
Caller IQ
Remedy
•
Make sure that an optional headset is
connected properly (p. 56).
•
may have been pressed.
If “
SP-phone
” is displayed on the
handset, press
to continue the
conversation with the headset.
•
Call our customer call center at
1-800-211-PANA(7262).
•
Panasonic’s e-mail address for
customer inquiries:
[email protected]
for customers in the USA or Puerto Rico
ONLY
•
Place the handset on the base unit, lift
the handset and try again.
•
Check the settings (p. 64–66).
•
If you cannot solve a problem, consult
openLCR (see below).
•
Call openLCR’s customer service
department at 1-866-openLCR
(1-866-673-6527).
•
openLCR’s web site:
www.openLCR.com