4-H Troubleshooting
Problem
The unit does not
work.
An alarm tone sounds
when you press [
] or
[SP-PHONE].
Static, sound cuts
in/out, fades.
Interference from other
electrical units.
The handset does not
ring.
Previously
programmed
information is erased.
“
Things You Should Know
Section 4
4-I Helpful Information
Problem
You cannot redial.
You cannot page the
handset.
The RECHARGE
indicator flashes or the
unit beeps
intermittently.
You charged the
battery fully, but the
RECHARGE indicator
continues to flash.
The CHARGE indicator
light does not go out
after the battery has
been charged.
You cannot have a
conversation using the
headset.
If you cannot solve
your problem
Cause & Remedy
≥
If the last number dialed was more
than 32 digits long, the number will
not be redialed correctly.
≥
The handset is too far from the base
unit or is engaged in an outside call.
Try again later.
≥
Charge the battery fully (4-A).
≥
Clean the charge contacts and
charge again (4-A).
≥
Install a new battery (1-C).
≥
This is normal.
≥
Make sure the optional headset is
connected properly (4-D).
≥
[SP-PHONE]
may have been pressed.
Press
[
]
to switch to the headset.
≥
Call our customer call center at
1-800-211-PANA(7262).
≥
Panasonic’s e-mail address for
customer inquiries:
[email protected]
for customers in the USA or Puerto
Rico ONLY
≥
Environment
—do not place the unit in a room where the
temperature is less than 5
o
C (41
o
F) or greater than 40
o
C (104
o
F).
Allow 10 cm (4
z
) clearance around the unit for proper ventilation.
Avoid excessive smoke, dust, mechanical vibration, shock, or
direct sunlight.
≥
Medical
—consult the manufacturer of any personal medical
devices, such as pacemakers, to determine if they are adequately
shielded from external RF (radio frequency) energy. (The unit
operates in the frequency range of 2402MHz to 2480MHz, and the
power output level can range 0.01 watts.) Do not use the unit in
health care facilities if any regulations posted in the area instruct
you not to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF (radio frequency)
energy.
≥
Routine care
—wipe the unit with a soft cloth. Do not use benzine,
thinner, or any abrasive powder. When you leave the unit unused
for a long period of time, unplug the AC adaptor from the outlet.
For assistance, please call: 1-800-211-PANA(7262)
Cause & Remedy
≥
Check the settings (1-C).
≥
Charge the battery fully (4-A).
≥
Clean the charge contacts and
charge again (4-A).
≥
Install the battery properly (1-C).
≥
Place the handset on the base unit
and unplug the AC adaptor to reset it.
Plug in, and try again.
≥
Re-install the battery (1-C) and
charge it fully.
≥
You are too far from the base unit.
Walk closer and try again.
≥
Place the handset on the base unit
and try again.
≥
Plug in the AC adaptor.
≥
Raise the base unit antenna.
≥
Move the handset and the base unit
away from other electrical appliances
(4-F).
≥
Walk closer to the base unit.
≥
Raise the base unit antenna.
≥
Select a clearer channel (2-A).
≥
The ringer volume is set to OFF. Set
to HIGH, MEDIUM or LOW (2-B).
≥
If a power failure occurs,
programmed information may be
erased. Reprogram if necessary.
3 mm
mm
sing
L
ons
≥
If there is any trouble
—disconnect the unit from the telephone
line and connect a known working phone. If the known working
phone operates properly, have your unit repaired by one of the
authorized Panasonic Factory Service Centers. If the known
working phone does not operate properly, consult your telephone
company.
Move
ay be
o
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