Useful Information
28
*1 KX-TG1612/KX-TG1613
Caller ID
I cannot make a call.
L
The handset is too far from the base unit. Move
closer and try again.
L
Another unit is in use.
*1
Wait and try again later.
L
If you are using a BT double adaptor to connect the
unit, remove the adaptor and connect the unit to the
phone wall socket directly. If the unit operates
properly, check or replace the adaptor.
L
The unit is not designed to be used with rotary/pulse
dialling services.
Problem
Cause/solution
Caller information is not displayed.
L
You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall socket.
L
If you use a DSL/ADSL (JetStream) service, we
recommend that you contact your DSL/ADSL
service provider to have a DSL/ADSL Splitter
installed. We do not recommend the use of generic
DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
L
Other telephone equipment such as a monitored
Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit. Disconnect
the other equipment and try again.
Caller information is slow to display.
L
Depending on your service provider/
telephone company, the unit may display the caller’s
information at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has shifted.
L
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 17).
Problem
Cause/solution
TG161xNZ(e).book Page 28 Monday, February 21, 2011 11:03 AM