1.9 Utilising the Call Centre
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in) Even if your
extension is logged-in, you can have a specified time period
(wrap-up time) when you will not receive calls after
completing a previous call. This time can be used for you to
write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
To set Log-in/Log-out
Off-hook.
On-hook.
PT/SLT/PS
Enter
736
.
Log-out
Log-in
0
1
OR
Enter
ICD Group extension
number
or .
Specified
OR
ICD Group
extension no.
All
3
6
7
Enter
0
or
1
.
C.Tone
ICD Group: Incoming Call Distribution Group
144
User Manual
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)
Содержание KX-TDE100
Страница 121: ...After you go on hook the caller can talk to the person who answers the page User Manual 121 1 7 1 Paging...
Страница 131: ...This step can be omitted User Manual 131 1 8 2 Refusing Incoming Calls Do Not Disturb DND...
Страница 179: ...Table 1 Standard mode for RU model User Manual 179 1 13 2 Using the Directories...
Страница 180: ...Table 2 Option mode 180 User Manual 1 13 2 Using the Directories...
Страница 181: ...Table 2 Option mode for CE model User Manual 181 1 13 2 Using the Directories...
Страница 182: ...Table 2 Option mode for GR model 182 User Manual 1 13 2 Using the Directories...
Страница 183: ...Table 2 Option mode for RU model User Manual 183 1 13 2 Using the Directories...
Страница 186: ...186 User Manual 1 14 1 Self Labelling KX NT366 only...
Страница 246: ...246 User Manual 4 4 1 KX TDE100 KX TDE200 PMMPR Software File Version 2 01xx...
Страница 247: ...Index User Manual 247...