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4.1 Troubleshooting

186

Operating Manual

4.1

Troubleshooting

4.1.1

Troubleshooting

Problem

Remedy

The telephone does not work properly.

•

Confirm with your manager that your settings are

correct.

•

If the problem persists, consult your dealer.

The telephone does not respond when
buttons are pressed.

•

The telephone is locked.

Unlock your telephone. (

1.3.24 Extension

Dial Lock, 2.1.5 Remote Extension Dial Lock)

•

Your telephone is connected to an eXtra Device
Port.

System programming is required. Consult your

dealer.

Some features do not work.

•

System management may restrict certain features.

Consult your manager.

•

The feature numbers have changed.

Confirm the revised number and try again.

Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.

•

The Intercom line was not seized.

The seized line,

when going off-hook, was changed by personal

setting. (

3.1.2 Personal Programming)

In the manual, going off-hook means an Intercom

line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.

The paralleled single line telephones do
not ring.

•

"No ring" may be selected.

Change the setting to ring. (

1.3.48 Paralleled

Telephone)

The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding
destination, etc.)

•

The extension line has been changed.

The previous

telephone's settings have not been cleared.

Clear the settings and then program your desired

settings again. (

1.3.25 Extension Feature Clear,

3.1.2 Personal Programming, 3.1.4 Customizing the
Buttons)

Содержание KX-TDA600 - Hybrid IP PBX Control Unit Max. 1008...

Страница 1: ...nic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA50 PSMPR Software File Version 4 0000 or later KX TDA100 KX TDA200 PMPR Software...

Страница 2: ...n Message Message Message Message This PBX optionally supports a Portable Station PS system PSs can be used in the PBX with other wired telephones Wireless System PC Phone PC Console This PBX supports...

Страница 3: ...ice Message KX TDA50 only Page 114 You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone Simplified Voice Message...

Страница 4: ...w you can access commonly used PBX functions with proprietary telephones PTs single line telephones SLTs portable stations PSs and DSS Consoles For detailed information about each feature or setting r...

Страница 5: ...EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CON...

Страница 6: ...s this safety feature by tampering with the plug 9 Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on 10 To reduce the risk...

Страница 7: ...Operating Manual 7 SAVE THESE INSTRUCTIONS...

Страница 8: ...rate properly there may be a problem with your PBX Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center Wipe the unit with a soft cloth...

Страница 9: ...Centers for this product are listed in the service center directory Consult your certified Panasonic dealer for detailed instructions For Future Reference Please print record and retain the following...

Страница 10: ...RJ48C RJ2HX KX TDA600 RJ21X RJ48C 2 Ringer Equivalence Number REN The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may r...

Страница 11: ...diate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference wi...

Страница 12: ...Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the wireless telephone should not be placed nea...

Страница 13: ...1 3 17 Data Line Security 59 1 3 18 DISA Direct Inward System Access 59 1 3 19 DND Do Not Disturb 62 1 3 20 Door Open 65 1 3 21 Doorphone Call 66 1 3 22 EFA External Feature Access 67 1 3 23 Executive...

Страница 14: ...3 59 Room Status Control 110 1 3 60 Speed Dialing Personal 113 1 3 61 Speed Dialing System 114 1 3 62 SVM Simplified Voice Message KX TDA50 only 114 1 3 63 TAFAS Trunk Answer From Any Station 124 1 3...

Страница 15: ...oting 186 4 1 1 Troubleshooting 186 4 2 Feature Number Table 189 4 2 1 Feature Number Table 189 4 3 Tone 198 4 3 1 Tone 198 4 4 Revision History 202 4 4 1 KX TDA100 KX TDA200 PMPR Software File Versio...

Страница 16: ...16 Operating Manual...

Страница 17: ...Operating Manual 17 Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX...

Страница 18: ...oprietary telephone Portable Station PS Registration Your PS must be registered with the PBX and assigned an extension number before initial use through system programming To confirm the extension num...

Страница 19: ...ake calls using the display message Refer to 1 4 Display Features Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Pres...

Страница 20: ...n To start talking lift the handset Press TALK button Press the Call button on the Doorphone On hook One of the following Hang up Press the SP PHONE button Press the MONITOR button Press CANCEL button...

Страница 21: ...ave a message waiting indication or call back the party who left the message waiting indication INTERCOM Used to make or receive intercom calls Soft Buttons Used to select the item displayed on the bo...

Страница 22: ...ed button and used to access the stored feature Mostly used as a One touch Dialing button Only the F and number may be shown on some telephones MODE Used to shift the display to access various feature...

Страница 23: ...to a specified destination Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Account Used to enter an account code Conference Used to establish a mul...

Страница 24: ...ne touch Two way Transfer Used to record a conversation into the mailbox of a specific extension with one touch Live Call Screening LCS Used to monitor your own voice mailbox while an incoming caller...

Страница 25: ...DSS Feature title Operation steps The description of the icons are explained on Icon Descriptions Conditions Hints Programming References The related or required programming is noted For quick operati...

Страница 26: ...e Company Hybrid IP PBX Computer Cell Station Portable Station Wireless Phone Fax Machine KX T7636 KX T7633 Computer USB Amplifier Computer Server Computer Single Line Telephone Private IP Network Ana...

Страница 27: ...ory Number Extension KX TDA100 KX TDA200 KX TDA600 only To call using a directory refer to 1 4 3 Directories For quick operation If you are an operator or dial some extensions frequently DSS buttons a...

Страница 28: ...via your PBX Select one of the following methods Automatic Line Access CO Line Group Access PT SLT PS Off hook Enter 0 0 PT SLT PS Off hook Talk Dial outside phone number Press L CO or enter automati...

Страница 29: ...the FLASH RECALL button It will re access the CO line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on of...

Страница 30: ...g CO INTERCOM ICD Group PDN or SDN button directly Press the Answer button Customizing Your Phone 3 1 2 Personal Programming Preferred Line Assignment Incoming Select the seized line when going off ho...

Страница 31: ...is shown on the display of your telephone To set To cancel Message no Message Example 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute 5 Out until Month Day 6 In a Meetin...

Страница 32: ...ephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up Account codes may use the digits 0 through 9 Depending on the setting...

Страница 33: ...ing automatically The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when r...

Страница 34: ...ne Automatic Callback Busy Cancel If you do not answer the callback ringing within 10 seconds this feature will be canceled PT SLT PS While hearing a busy tone Enter 6 6 On hook C Tone Off hook PT SLT...

Страница 35: ...lephone speaker while on hook An external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go...

Страница 36: ...eople can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is Call Hold On hook During a conversation PT PS Press HOLD o...

Страница 37: ...D button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode Off hook Off hook Press DSS or dial holding...

Страница 38: ...by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the requ...

Страница 39: ...Specified Auto If you hear a busy tone enter another parking zone number or press again 2 5 TRANSFER C Tone During a conversation Press Recall hookswitch SLT On hook If you hear a busy tone enter anot...

Страница 40: ...me you will hear an alarm as a reminder Call Park Recall If an outside call is not answered within a specified time it is automatically disconnected If you hear a reorder tone when retrieving a parked...

Страница 41: ...n hook Enter 1 to deny or 0 to allow PT SLT PS Deny Allow 1 0 OR Enter 720 2 0 7 C Tone PT PS During a conversation Press TRANSFER Talk to the other party Talk to the original party TRANSFER Press DSS...

Страница 42: ...er party During a conversation Press TRANSFER TRANSFER Press TRANSFER TRANSFER C Tone On hook Press DSS or dial the other party s extension number extension no DSS OR SLT Dial the other party s extens...

Страница 43: ...n the office and receive a forwarded outside call for example on your cellular phone it is possible to transfer the call to an extension in the PBX by pressing desired extension number if enabled thro...

Страница 44: ...sion During a conversation with an outside party PT PS Press DSS DSS On hook Talk You do not have to inform the destination extension about where the call has been transferred from This can be disrega...

Страница 45: ...switch Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Direct Station Selection DSS button Depending on the type of the other party s telephone you may be able to talk to the oth...

Страница 46: ...Off hook Call Announcement Whisper OHCA The caller s voice is heard through the handset 1 3 74 Whisper OHCA Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announ...

Страница 47: ...he second call and then talk to the original party SLT While hearing a tone Enter 50 0 5 Talk to the new party Press Recall hookswitch C Tone PT PS During a conversation Off hook On hook Talk to the o...

Страница 48: ...ng a conversation Disregard this step if both parties are extensions HOLD Talk to the original party Off hook On hook Talk to the new party OR CO INTERCOM OR ICD Group SDN PDN OR OR Press CO ICD Group...

Страница 49: ...ond intervals while waiting to be answered Customizing Your Phone 3 1 2 Personal Programming Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an...

Страница 50: ...SLT To set cancel for intercom calls Manual Call Waiting To set cancel for outside calls Automatic Call Waiting To change the tone from a PT refer to 3 1 2 Personal Programming For information about...

Страница 51: ...res and Operation Operating Manual 51 1 3 14 Character Entry You can enter the following characters The tables show you the characters available for each button Table 1 or Table 2 can be programmed Ta...

Страница 52: ...ht press When entering two or more characters that use the same button consecutively e g G and I you must press this button or the FWD DND button after entering the first character If the SELECT butto...

Страница 53: ...umber Seize CO line before dialing outside phone number PT PS Talk with multiple parties During a conversation desired phone no Talk to the new party CONF Press CONF or TRANSFER OR CONF TRANSFER C Ton...

Страница 54: ...a conversation Seize CO line before dialing outside phone number Press Recall hookswitch C Tone PT PS Press HOLD During a conversation HOLD Press flashing CO PDN or SDN Talk to the new party Press CO...

Страница 55: ...CONF Dial desired phone number desired phone no Seize CO line before dialing outside phone number PT PS Talk During a conversation Talk To continue CONF CONF C Tone PT PS During a 3 to 7 party confer...

Страница 56: ...parties comprising intercom or CO lines simultaneously During a conversation involving four or more parties you cannot disconnect one party and maintain the conversation with the other parties Customi...

Страница 57: ...nvolving at least one other extension To leave a conference involving two outside parties To leave a conference call involving two outside parties and have the conversation continue your extension mus...

Страница 58: ...ill hear an alarm tone before a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extensio...

Страница 59: ...ata transmission To set cancel 1 3 18 DISA Direct Inward System Access Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the call...

Страница 60: ...ion PIN or verification code PIN max 10 digits DISA phone no In All Security Mode Enter 47 Dial your extension number or enter and then verification code Dial desired extension number 7 4 desired exte...

Страница 61: ...e before dialing outside phone number Dial outside phone number R B Tone DISA message R B Tone DISA message Dial DISA phone number Dial your extension number or enter and then verification code Enter...

Страница 62: ...abling DISA security CO Line Security or All Security b Keeping your passwords verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs...

Страница 63: ...calling extension will hear DND tone If this feature is set the Call Forwarding FWD feature does not work Specified extensions can override this feature and call DND extensions DND Override When makin...

Страница 64: ...rcom calls without clearing any FWD destination that was set previously Enter 1 PT SLT PS Talk R B Tone 1 extension no Dial extension number DND Tone Off hook PT FWD DND Press the fixed FWD DND button...

Страница 65: ...lking to the doorphone This step can be omitted PT FWD DND AUTO DIAL STORE Enter 1 or 2 Press the fixed FWD DND button Press STORE 0 FWD DND off DND on 1 While on hook when in FWD DND Setting Mode AUT...

Страница 66: ...doorphone To call from the doorphone To answer a call from the doorphone To call the doorphone The door open will be triggered for a specified time period If no one answers a doorphone call within a s...

Страница 67: ...xtension can call someone who is busy on the telephone and establish a three party conversation In this case the FLASH RECALL button on a proprietary telephone must be set to External Feature Access E...

Страница 68: ...nd let the two other parties talk by simply going on hook Enter 3 3 PT SLT PS Talk C Tone During a conversation C Tone Talk A three party conversation is now established Parties in the conversation Pa...

Страница 69: ...other users to interrupt calls To set 1 3 24 Extension Dial Lock You can lock your extension so that other users cannot make inappropriate outside calls This feature is also known as Electronic Statio...

Страница 70: ...ng the call forwarding destination If you do not set extension PIN you cannot lock and unlock your extension After you make an outside call Extension Dial Lock is automatically activated again Feature...

Страница 71: ...lay Lock 3 Using the same settings as your extension at other extensions 1 3 73 Walking Extension 4 Remote Control Operation 1 3 72 Walking COS 5 Extension Dial Lock Clear Absent Message Off Paging De...

Страница 72: ...r PIN regularly Valid numbers for an extension PIN are 0 through 9 If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked If you forget your extension PIN or your...

Страница 73: ...programmed extensions can receive an alert call from an external sensor e g security alarm connected to the PBX To answer a sensor call The relay will be switched off after a specified time period If...

Страница 74: ...me period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All C...

Страница 75: ...phone number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Enter required number Off hook 1 2 0 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 0 to 2 as you desire OR dest...

Страница 76: ...Off hook Enter time seconds 2 digits time PT SLT PS Enter 713 On hook 1 3 7 C Tone PT SLT PS 0 1 Set Cancel OR Enter 1 to set or 0 to cancel Enter ICD Group extension number ICD Group extension no Off...

Страница 77: ...rwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the...

Страница 78: ...ination that was set previously is not cleared Virtual PS Extn No 301 Extn 101 Talk Dials 301 1 3 Forward to outside destination 2 PT FWD DND Press the fixed FWD DND button While on hook when in FWD D...

Страница 79: ...2 Press the fixed FWD DND button Press STORE 0 FWD DND off DND on 1 2 5 3 4 FWD All Calls FWD Busy FWD No Answer FWD Busy No Answer OR destination extension no max 32 digits outside phone no CO line a...

Страница 80: ...ff hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a...

Страница 81: ...operation If it is difficult to hear the other party s voice Increase the volume using the Navigator Key Jog Dial or Volume Key If the other party has difficulty hearing you Decrease the volume If the...

Страница 82: ...n hands free mode during a conversation using the headset You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in ad...

Страница 83: ...adset button Customized Answer and Release buttons can make using a headset much easier You can answer incoming calls or disconnect the line with these buttons Some DSS Consoles have fixed ANSWER and...

Страница 84: ...xtension This allows the hotel operator to manage guests and rooms with just a telephone In addition the hotel operator can set timed reminders remotely for guest rooms Customizing Your Phone 3 1 4 Cu...

Страница 85: ...ssigned as a hotel operator can set the check in check out status of rooms remotely 1 3 59 Room Status Control Remote Wake up Call A hotel operator can set a timed reminder for a room remotely 1 3 71...

Страница 86: ...Line Assignment Outgoing Select the seized line when going off hook Features Description Log in Log out You can log in to or out of an ICD group to control whether you receive calls from the group 1 3...

Страница 87: ...OG Confirm the Call Log History JAN 31 08 13AM FRI 601 Sales Section Waiting Calls Now 00006 Max Waiting Time 02 18 EXIT LOG SPRVS Since JAN 29 09 10AM Total Calls 00996 Overflow Calls 00131 Lost Call...

Страница 88: ...nsion assigned as a supervisor supervisor extension can monitor the status of waiting calls to be answered in the queue for an incoming call distribution ICD group If an ICD group has an overflowed ca...

Страница 89: ...og in Even if your extension is logged in you can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a re...

Страница 90: ...in Log out Log in Log out Specified OR All ICD Group extension no Enter ICD Group extension number or ICD Group Incoming Call Distribution Group While on hook PT PS Press Log in Log out of a Specified...

Страница 91: ...xtension may not be allowed to log out depending on system programming The Supervisor extension can control the Log in Log out status of other extensions For more information refer to 1 3 39 ICD Group...

Страница 92: ...he extension user is ready to answer calls Flashing green Log in mode Not Ready The extension user is not ready to answer calls Red on Log out mode On hook Enter ICD Group extension number Off hook 6...

Страница 93: ...busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in th...

Страница 94: ...at extension The following chart shows the flow of supervisory displays and access operations Features Description Incoming Call Queue Monitor The supervisor extension can monitor the status of calls...

Страница 95: ...29 09 10AM Total Calls 00996 Overflow Calls 00131 Lost Calls 00039 Average Waiting 01 06 EXIT CLEAR JAN 31 08 10AM FRI 601 Sales Section Waiting Calls Now 00006 Max Waiting Time 02 18 EXIT Log in Log...

Страница 96: ...Press MESSAGE or enter 4 On hook When the called extension is busy or does not answer OR 4 MESSAGE C Tone PT and SLT PT SLT PS Off hook Enter 1 to leave or 0 to cancel On hook Enter desired extension...

Страница 97: ...tion of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones A single line telephone extension user will r...

Страница 98: ...t status as follows Off Normal Flashing red Mute If mute is used during OHCA it will become Handset Mute You can let other people in the room listen to the conversation through the speaker while conti...

Страница 99: ...rom another extension a PDN extension will receive a call waiting tone 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension KX TDA100 KX TDA200 KX TDA600 only For information a...

Страница 100: ...up which you paged is already being used for paging you hear a busy tone The following are extensions that cannot receive a paging announcement Portable station Single line telephone Proprietary telep...

Страница 101: ...prietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not when an incoming call is received Default Ring Announce Talk On hook During a conv...

Страница 102: ...ons SDN button The light of an SDN button displays the current call status of the registered extension similar to a DSS button In addition this button can be used to perform the following operations c...

Страница 103: ...n hold temporarily or on Exclusive Call Hold Flashing green rapidly The PDN extension is receiving an incoming call An SDN extension is receiving a Hold Recall or callback ringing from a call answered...

Страница 104: ...sion as normal by pressing the SDN button When an SDN button is in Standard SDN Key Mode you can dial a telephone number while hearing a dial tone instead of pressing the SDN button again Depending on...

Страница 105: ...mmed messages consult your dealer To record System programming is required to use this feature during a conversation with an extension When an SDN button is in Standard SDN Key Mode you have to press...

Страница 106: ...s selected detailed information is recorded automatically as shown below You can let a third party join your current outside call and establish a three party conversation You can also leave the conver...

Страница 107: ...line or your extension 1 3 53 Private Network Features CLIR Calling Line Identification Restriction When making a call through a private network you can select whether the called party can see your t...

Страница 108: ...he CO line or your extension 1 3 55 Private Network Features COLR Connected Line Identification Restriction When receiving a call through a private network you can select whether the caller can see yo...

Страница 109: ...ntered depends on the settings of your PBX To start monitoring another PBX extension after customizing an NDSS button go off hook press the NDSS button and go on hook The NDSS button light will show t...

Страница 110: ...he digit 3 not the full extension number Up to 32 digits can be stored and redialed After pressing REDIAL if you hear a busy tone again press REDIAL to retry In a hotel type environment an extension a...

Страница 111: ...in Light Pattern Example Check in Mode c The lights of other buttons may not show their normal display d The hotel operator s extension is considered to be busy Callers to that extension will hear a...

Страница 112: ...cleared automatically In addition features set on the room extension are reset to the default settings For a list of features that are reset refer to 1 3 25 Extension Feature Clear When the room stat...

Страница 113: ...l speed dialing numbers available per extension default 10 numbers stored in locations 00 to 09 can be increased to a maximum of 100 To call using a directory refer to 1 4 3 Directories Off hook Enter...

Страница 114: ...sage Recording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box Leaving Voice Messages Listening to Voice Messages Left by Callers Accessing Your Message Box from an Ou...

Страница 115: ...ck the normal greeting message To listen to voice messages left by callers To set a greeting message for each time mode To leave a voice message to another extension s message box 0 1 2 3 8 6 PT SLT P...

Страница 116: ...ou can record a specific greeting message for each time mode day lunch break night This step can be omitted PT SLT PS Off hook Enter 38 2 Enter 2 8 3 C Tone On hook The greeting message is played back...

Страница 117: ...ow Please leave a message C Tone OR AUTO DIAL STORE dial key Press STORE or any dial key 0 9 The greeting message is played back 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being...

Страница 118: ...for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting message will be played instead 0 Enter 0 C Tone On hook PT SLT PS Off hook Enter 38 8 E...

Страница 119: ...r SVM card 2 Voice message recording will stop you will hear a notification tone and the call will be disconnected in the following cases a the recording time for the voice message reaches the preprog...

Страница 120: ...the display of a PT or PS by pressing the Message button To listen to voice messages To clear the voice message that you are listening to While on hook PT PS Press MESSAGE until desired SVM Log appea...

Страница 121: ...hone has a Message for Another Extension button you can access the message box of another extension and listen to voice messages for that extension If a new voice message has been left in your message...

Страница 122: ...isplay Lock is temporarily deactivated Off hook PT SLT PS 7 4 Enter 47 extension PIN extension no your extension no Dial your extension number Enter extension PIN max 10 digits If the wrong extension...

Страница 123: ...earing the voice message From Outside Telephone Off hook Enter 38 8 3 Dial desired phone number of a destination that has set the SVM feature desired phone no Enter 47 while hearing the greeting messa...

Страница 124: ...ker These calls can be answered from any extension Through an external speaker For users of KX TDA100 KX TDA200 KX TDA600 Off hook PT SLT PS 7 4 Enter 47 extension PIN Dial desired extension number En...

Страница 125: ...an also be set remotely by an extension assigned as a hotel operator Remote Wake up Call The most recent setting will be valid no matter which extension made the setting For information about setting...

Страница 126: ...eeps ringing for preprogrammed seconds If you receive an incoming call during ringback the ringing starts after the ringback stops If you are having a conversation exceeding alarm ringing period the r...

Страница 127: ...us of the Time Service on the display The Time Service Day Night Lunch Break button light always shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on N...

Страница 128: ...ries you can record a conversation into a mailbox while talking on the phone 1 3 69 Voice Mail Features Two way Record Using a Panasonic Voice Processing system that supports digital integration e g K...

Страница 129: ...mming Set the extension PIN Personal Identification Number Set the Live Call Screening feature To set Live Call Screening To cancel Live Call Screening Press Live Call Screening Enter extension PIN ma...

Страница 130: ...Mail features refer to 1 3 67 VOICE MAIL FEATURES Customizing Your Phone 3 1 2 Personal Programming Live Call Screening Mode Set Select the mode either monitoring the message through the speaker autom...

Страница 131: ...n select the mailbox each time you record a conversation The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the current status as follows Of...

Страница 132: ...ing depends on the voice processing system To forward your calls to your mailbox Note Many states have imposed regulations on the manner in which 2 way telephone conversations may be recorded so you s...

Страница 133: ...l Transfer button or a Message button In a hotel type environment an extension assigned as a hotel operator can remotely set or cancel a timed reminder to a room extension Remote Wake up Call This all...

Страница 134: ...r Enter the time in the format assigned to your PBX 12 hour or 24 hour On hook Off hook Enter 0 for once or 1 for daily Once Daily 1 OR 1 0 C Tone Dial extension number or press desired DSS OR extensi...

Страница 135: ...he Time Mode Day Night Lunch Break When a timed reminder starts and when it is answered or not answered detailed timed reminder information is recorded automatically This requires system programming E...

Страница 136: ...Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired phone number or desired feature number Seize CO line before entering outside phone number C To...

Страница 137: ...ion both you and the other party must use supported telephones Whisper OHCA is not available for outside calls only call waiting tone can be set refer to 1 3 13 Call Waiting Tone A PDN extension can o...

Страница 138: ...calls to a wired telephone also ring the paired PS Some wired telephones are prohibited from using this feature If you go off hook while your paralleled telephone is in use the call will switch over t...

Страница 139: ...splayed If the caller s name is logged the caller s phone number is not displayed KX T7636 KX T7633 KX T7630 KX NT136 Telephone Caller s Name Information Caller s Phone Number Date Time call received...

Страница 140: ...il desired party appears Display PT Call Log While on hook T7600 Press Left twice While on hook Press Up or Down until desired party appears Press TRANSFER Display PT While viewing the log information...

Страница 141: ...You can also have a Call Log button for an ICD Group Incoming Call Distribution Group If a call arrives while you are using the call log the call log display will be replaced with the caller s informa...

Страница 142: ...RE When the desired party is displayed Display PT AUTO DIAL STORE Press Enter name Press Press OCT 27 03 13PM THU PROG INFO RING MENU 1234567890 106 12341115678 0001112223333 301 EXIT CLEAR ENTER 1 2...

Страница 143: ...he call log the call log display will be replaced with the caller s information PS user Refer to Operating Instructions for PS To enter characters refer to 1 3 14 Character Entry The display order is...

Страница 144: ...to Operating Instructions for PS Enter phone number max 32 digits Enter name max 20 characters name Press PROGRAM or PAUSE phone no While on hook OR PAUSE PROGRAM Display PT Press ENTER or STORE AUTO...

Страница 145: ...ed extension 1 3 9 Call Pickup Call Pickup Group You can pick up a call ringing at another extension within a call pickup group 1 3 9 Call Pickup Doorphone Call You can call a doorphone 1 3 21 Doorpho...

Страница 146: ...pen EXIT ENTER 12341115678 MENU Group No EXIT SET Call Back Cancel Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER 12341115678 MENU Call Back Cancel Call Pickup Directed Ent...

Страница 147: ...pager number 1 for users of KX TDA50 and press Door No EXIT SET Call Back Cancel Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER D01 Door MENU OPEN Doorphone Call Enter doo...

Страница 148: ...T Pager01 Paging Enter paging group number and press Press or ENTER External BGM Paging External Relay ON Call Back Cancel Call Pickup Directed EXIT ENTER External BGM Paging External Relay ON Call Ba...

Страница 149: ...Operating Manual 149 Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX...

Страница 150: ...triction level permitting an extension to make a call The restriction level is changed to the preprogrammed level of Toll Restriction button Customizing Your Phone 3 1 4 Customizing the Buttons Create...

Страница 151: ...e callers so that they access extension user group or outside party without operator assistance 2 Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribut...

Страница 152: ...C Tone Enter OGM floating extension number OGM floating extension no PT On hook Off hook Enter 3 3 Press STORE When the time limit passes it stops automatically The message is played back The message...

Страница 153: ...e NDSS button light shows the current status of the monitored extension When it becomes unnecessary to monitor an extension connected to another PBX the manager can stop the PBX from monitoring it Any...

Страница 154: ...changing the time modes Automatic enables the time mode for each day of the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To restart...

Страница 155: ...ime Service Switching Mode Automatic Manual button light shows the current status as follows Off Automatic Red on Manual Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Time Serv...

Страница 156: ...2 1 Manager Service Features 156 Operating Manual...

Страница 157: ...ating Manual 157 Section 3 Customizing Your Phone System This chapter shows you how to customize your individual telephone or PBX according to your needs Find the desired setting and program as necess...

Страница 158: ...n Any extension in the PBX Required Telephone A Panasonic Proprietary Telephone PT Portable Station PS Conditions Programming extensions must be idle on hook and holding no calls 3 1 2 Personal Progra...

Страница 159: ...erred display contrast level from the 4 levels available Display Contrast Selection 1 Light Little Light Little Dark Dark Which display language do you prefer Display Language Selection English 2nd La...

Страница 160: ...3 KX T7636 Display Backlight Selection 1 Yes ON in use Yes always ON No always OFF Would you like to dial a preset number simply by going off hook desired no max 32 digits Do not use Use Should you pr...

Страница 161: ...Incoming No line The longest ringing line when multiple calls arrive CO button no 2 01 36 or A CO ICD Group button A PDN button How do you prefer to receive an intercom call Alternate Receiving Ring...

Страница 162: ...ally hear a call waiting tone when you receive a call while already on the phone Automatic Call Waiting 3 No OFF Yes ON How would you prefer to receive call waiting notifications for intercom calls Ma...

Страница 163: ...r when your extension is busy To set the timer for No Answer and Busy No Answer FWD N A Timer 0 120 seconds Default 15 seconds Should you prohibit other people from picking up your calls Call Pickup D...

Страница 164: ...e from using your telephone Extension Dial Lock extension PIN max 10 digits To unlock extension PIN max 10 digits To lock To prevent other people from seeing your personal speed dialing directory call...

Страница 165: ...t be easily guessed c Changing your PIN regularly After the program number is entered the program title is displayed The programming screen can be changed with the Navigator key Up or Down You can sel...

Страница 166: ...tion CLIP COLP Caller ID assigned on your extension Preferred Line Assignment Outgoing Intercom Preferred Line Assignment Incoming The longest ringing line Press PROGRAM or PAUSE PROGRAM PAUSE OR Ente...

Страница 167: ...sturb DND Intercom Calls Outside Calls Off FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Backgr...

Страница 168: ...CO CO line group no 2 digits Single CO S CO CO line no 3 digits Direct Station Selection DSS Extension no One touch Dialing 1 Desired no max 32 digits Incoming Call Distribution Group ICD Group Incomi...

Страница 169: ...2 digits Call Park Automatic Park Zone Call Log 4 Call Log for ICD Group 4 Incoming call distribution group extension no Log in Log out Log in Log out of a specified group Incoming call distribution...

Страница 170: ...umber PDN 7 Secondary Directory Number SDN 7 Extension no delayed ringing time 0 7 8 Check in 4 Check out 4 Two way Record 9 Voice mail floating extension no 10 Two way Transfer 9 Voice mail floating...

Страница 171: ...phone number 2 Press in front of the number you want to keep secret INTERCOM Press again after entering the number you want to keep secret INTERCOM Press to store Press or or PROGRAM PAUSE PROG OCT 27...

Страница 172: ...rings 4 4 rings 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD group by creating a button for that group 4 This button is not available for a PS 5 0 Day Night Lunch B...

Страница 173: ...telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 02 Only one ringing tone can be selected for all PDN buttons on y...

Страница 174: ...ired Default 1234 WARNING The PBX has a default password preset For security change the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or c...

Страница 175: ...10 digits WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password verification code PIN The cost of such calls will be billed to the owner renter...

Страница 176: ...r a new manager password max 10 digits Enter 1 Enter the programming input 0 0 Program No EXIT CONT NEXT Enter Password EXIT ENTER 1117 SHIFT CLEAR NEXT 1234 SHIFT CLEAR NEXT Manager Password SHIFT EX...

Страница 177: ...set For security change the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorize...

Страница 178: ...CANCEL SHIFT PROGRAM END SELECT FLASH CLEAR SECRET 1 The buttons shown in this column are from KX T7600 series PTs 2 The buttons shown in this column are from KX T7400 series PTs REDIAL SP PHONE FWD D...

Страница 179: ...2 Programming You can enter each program number 3 digits 3 Exiting the mode To exit the programming mode at any time lift the handset To exit the programming mode at any time lift the handset Enter s...

Страница 180: ...not leave a value empty You can clear the entry by pressing the CLEAR button To confirm your entry after storing data The STORE button light Lights red Confirmation Tone One beep Your entry is accepte...

Страница 181: ...re and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account...

Страница 182: ...e leading number s should be the same as the number s assigned for Flexible Numbering A duplicate entry is invalid Press ENTER Enter 002 Press ENTER Enter system speed dialing number location number 3...

Страница 183: ...want to know who is calling or who you are calling when making an intercom call using the directory To enter characters refer to 1 3 14 Character Entry Press ENTER Enter 004 Press ENTER Press END Pres...

Страница 184: ...3 3 System Programming 184 Operating Manual...

Страница 185: ...Operating Manual 185 Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer...

Страница 186: ...following the manual instructions none of the operations work when using a proprietary telephone The Intercom line was not seized The seized line when going off hook was changed by personal setting 3...

Страница 187: ...been changed from the default values write the new feature numbers in the table in 4 2 1 Feature Number Table Ask your dealer to change the feature numbers for easier use While talking to an outside...

Страница 188: ...tons I want to confirm my extension number Your Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct Set the date and time by system programming 000 Date Time in...

Страница 189: ...matic Line Access 9 outside phone no CO Line Group Access 8 CO line group no 2 digits outside phone no 1 3 1 Absent Message 750 To set 1 9 parameter To cancel 0 1 3 2 Account Code Entry 49 account cod...

Страница 190: ...nnouncement 1 3 74 Whisper OHCA For intercom calls No call Tone OHCA Whisper OHCA 731 0 No call 1 Tone 2 OHCA 3 Whisper OHCA For outside calls No tone Tone 732 0 No tone 1 Tone 1 3 17 Data Line Securi...

Страница 191: ...verride Executive Busy Override Deny To prevent 733 1 To allow 0 1 3 24 Extension Dial Lock To lock 77 1 To unlock 0 extension PIN To make an outside call while your extension is locked 47 your extens...

Страница 192: ...all Forwarding FWD for your Incoming Call Distribution Group Both Calls 714 1 Set ICD group extension no phone no 0 Cancel ICD group extension no Outside Calls 715 Intercom Calls 716 1 3 34 Hot Line 7...

Страница 193: ...arameter 1 3 52 Private Network Features CLIP Calling Line Identification Presentation 7 2 Public 1 Your extension 2 1 3 53 Private Network Features CLIR Calling Line Identification Restriction 7 1 To...

Страница 194: ...ch Time Mode To record 8 0 Day 1 Night 2 Lunch 3 Break 1 To play back 8 0 Day 1 Night 2 Lunch 3 Break 2 To clear 8 0 Day 1 Night 2 Lunch 3 Break 0 To leave a voice message directly to another extensio...

Страница 195: ...lls 711 2 All Calls Intercom Calls 712 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 3 1 3 71 Wake up Call 4 76 To set 12H 1 extension no hour minute 0 AM 1 PM 0 once 1 daily 24...

Страница 196: ...extension no 6 To clear 0 OGM floating extension no 6 2 1 4 Private Network Features NDSS Network Direct Station Selection Monitor Release 5 784 another PBX extension no 2 1 5 Remote Extension Dial Lo...

Страница 197: ...sy Station Signaling 1 DND Override 1 3 3 Alternate Calling Ring Voice 1 3 4 Automatic Callback Busy Camp on 6 1 3 7 Call Monitor 5 1 3 23 Executive Busy Override 3 1 3 42 Message Waiting 4 Feature Wh...

Страница 198: ...Tone 4 3 1 Tone While on hook When going off hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 Tone 2 Tone 3 Tone 4 Dial Tones...

Страница 199: ...xtension Dial Lock Executive Busy Override Deny Hot Line Timed Reminder Tone 3 After pressing TRANSFER or Recall hookswitch to hold a call temporarily e g Call Splitting When the recording space of th...

Страница 200: ...gback Tones Tone 1 Tone 2 Do Not Disturb DND Tone The dialed extension is refusing incoming calls Indication Tones Tone 1 Call waiting tone Tone 2 A call is on hold longer than the specified time Warn...

Страница 201: ...rnal speaker Tone 3 Before the following features activate Retrieving a held call Picking up another call Paging Answering a paging announcement Answering the call through a speaker Tone 4 Establishin...

Страница 202: ...ries Calling with the Directory Storing New Names and Numbers 4 4 2 KX TDA100 KX TDA200 PMPR Software File Version 2 0xxx New Contents 1 1 1 Before Operating the Telephones When You Use a Panasonic Pr...

Страница 203: ...an outside party 3 1 4 Customizing the Buttons Incoming Call Distribution Group ICD Group 4 4 4 KX TDA100 KX TDA200 PMPR Software File Version 3 2xxx New Contents 1 3 49 PDN Primary Directory Number S...

Страница 204: ...9 Call Pickup Call Pickup 1 3 12 CALL WAITING FEATURES Answering Call Waiting from the Telephone Company 1 3 14 Character Entry 4 4 6 KX TDA50 PSMPR Software File Version 2 0xxx New Contents 1 1 1 Bef...

Страница 205: ...ng to an Extension in the PBX To transfer To transfer with one touch One touch Transfer 1 3 18 DISA Direct Inward System Access To call an extension To call an outside party 3 1 4 Customizing the Butt...

Страница 206: ...4 4 Revision History 206 Operating Manual...

Страница 207: ...Operating Manual 207 Index...

Страница 208: ...CALL WAITING FEATURES 45 Call Waiting Tone 46 50 Call Waiting Tone Type Selection 162 Call Waiting Answering from PBX 46 190 Call Waiting Answering from Telephone Company 49 190 Call Waiting Automati...

Страница 209: ...Headset Selection Headset Operation 82 163 Hands free Answerback 80 Hands free Operation 81 Headset Button 24 170 Headset Operation 82 163 HOLD Button 21 Hold Call 36 189 HOSPITALITY FEATURES 84 Hot L...

Страница 210: ...ming Personal 158 Programming System 180 PS Registration 18 Purchase Information 9 Q Quick Dialing 110 R REDIAL Button 21 Redial Last Number 110 194 Relay External Relay 73 191 Release Button 22 24 83...

Страница 211: ...hooting 186 Trunk Answer From Any Station TAFAS 124 195 Two way Record 131 Two way Record Button 24 170 Two way Transfer 131 Two way Transfer Button 24 170 U Unattended Conference 58 V Verification Co...

Страница 212: ...de Infanter a Km 9 5 Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All ot...

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