Account Codes
Account codes can help manage your telephone expenses
by identifying incoming and outgoing external calls for
accounting and billing purposes. The system can be
programmed to force the use of an account code or not.
The account code is appended to the Station Message Detail
Recording (SMDR), which is very useful for billing back cli-
ents, or to simply keep a record of the time spent on the
telephone for a specific project.
Direct Inward System Access (DISA)
The KX-TDA50 allows an outside caller to access specific
system features without operator assistance, as if the caller
was using an extension in the system. The outside caller
can have direct access to the following features: single-digit
access to extensions, outside party calling, intercom calling
to an extension, modem (for remote system administration),
external paging (for TAFAS) and extension group. Additionally,
callers can be required to dial a security code to access
extensions or the system’s outside lines.
With the optional KX-TDA5191 2-Channel Message Card,
DISA also offers a built-in Auto Attendant. With the Auto
Attendant you can record a preprogrammed message for
incoming calls. This message would direct callers to press
a certain number for the extension they wish to reach. By
doing so, the Auto Attendant can route callers to their desired
location through answering a few preprogrammed questions.
This will save time for both the caller and those who would
otherwise have to direct call traffic.
Call Forwarding
There are four types of call forwarding – all calls, busy, no
answer and busy/no answer. With these four options your
calls can be forwarded whenever and however you like.
And, all four options can be established by dialing a code
or programming a feature key to forward your calls to a
specific destination. You can also forward group calls as well
as, internal and external calls that can be forwarded to an
internal extension or an external telephone number. Each call
can be forwarded up to four times.
Incoming intercom and transferred calls to your extension can
easily be forwarded to you outside the office. You can now
forward your calls to your cell phone, another location, or
even your home. Calls can reach you almost anywhere in the
world, 24 hours a day, 7 days a week. Another great feature is
“follow-me” programming, which allows you to remotely set
Call Forwarding from another phone within your organization,
so calls to your extension will reach you while you roam.
Caller ID/Call Logging
Caller ID displays the incoming caller’s phone number, or
name and number (if provided by the local phone company),
when used with a Panasonic system display phone. Calls
that are answered or not answered that are directed to a
group or an individual extension can be logged, and the
total calls that can be logged are assignable through system
programming on a per extension basis. Logged calls can be
called back by going off-hook while viewing the display and
pushing the redial key. There are also up to 1000 programma-
ble entries of name and number for Caller ID service that can be
administered by either the user or the system programmer.
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