General Features
166
Features Guide
Intelligent Call Handling Table Assignment
Note
•
*: Some examples of OGMs are shown below.
•
When all extensions in [452] Extension Ringing Assignment have been disabled, you
cannot assign anything in [455] Built-in Voice Message for Call Handling. Be sure to assign
at least 1 extension (as a backup when all BV resources are busy).
The place where
mainly receiving
calls
Announce a sales campaign while the called party
is busy. (UCD/Queuing)
For the proper operation, set the following system
programming beforehand.
[131] Hunting Group Assignment/[132] Hunting
Group Name Assignment/[133] Hunting
Overflow/[134-135] Hunting Intercept — Day/
Night/[137-138] Time Table Assignment — Day/
Night/ [139] Time Table
6
Delayed ringing
Let the extensions ring according to priority.
(Delayed Ringing)
* Not available for Intelligent Call Handling 1:1
call.
7
SITUATION
RECOMMENDATION
Table Example
no.
Intelligent Call Handling Table Assignment
Extension and ISDN Extension Ringing Assignment
Jack 1-2
Jack 8
ISDN
Extension
293
IRNA
201
Recovery
Recovery
Recovery
Recovery
Queuing
Recovery
No
Ring
Immediate
Immediate
Immediate
Other Extensions: Floating Extension, Phantom Extension and Voice Mail Extension
1
2
3
4
5
6
Table
Example
no.
7
Jack 1-1
Immediate
Immediate
Immediate
Immediate
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
Disable
8 Rings
4 Rings
OGM1*
DISA BV
OGM3*
BV
BV: Built-in Voice Message
[***]: The programming numbers required for the ringing assignment.
OGM2*
BUSY BV
Other
Extensions
[453]
Message
Built-in
Voice
[455]
All
Busy
[456]
[452]
[454]
[457]
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