Panasonic Digital Super Hybrid System
Product Description
12
ISSUE 1 E & O E
Uniform Call Distribution
Description
The KX-TD208E can support up to 8 ringing groups of up to 12 members each, for ISDN DDI, or analogue
incoming calls.
The group is accessed by dialling the number allocated as representing the group. When a call is passed to a
group ringing is presented to the first idle extension with a higher extension number than the extension which
answered the last call. If the highest extension number is reached the system will start at the lowest extension
number again. This will ensure that the number of calls answered by each extension is more equal than with
hunting only on busy.
Calls can be transferred to a group from another extension.
If the group is busy calls can be queued onto a group and will be answered in turn. Multiple calls can be directed
to a busy group. The log-in / log-out button will flash if there are people queuing on the group.
If the call is not answered before the intercept timer has elapsed then the call will ring at the nominated
extension.
Login and Logout of Hunt Groups
Description
Extensions programmed as part of any type of hunt group may “Login” and become part of the hunt group. The
same extensions may also “Logout” and therefore not be included as part of the hunting process. The
login/logout feature key’s LED will indicate the status of the extension.
Useful if the personnel answering incoming calls vary at times throughout the day.
TAM Pickup
Description
Allows calls which have been answered by the TAM to be retrieved by any extension. If a call has been
answered by the TAM the call can be retrieved and the extension user may speak to the caller.
Benefits
Very useful where a telephone answering machine may be left on to take calls during busy periods it allows
extension users to take calls back from the answering machine and talk to the callers.
