
Troubleshooting
Problem
Cause and/or solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it. See
the Operating Instructions for more information (download
information is on page 1).
R
During standby mode, the transmission range of the base unit
is reduced if ECO mode is on. If required, turn ECO mode off.
See the Operating Instructions for more information (download
information is on page 1).
I cannot make landline
calls.
R
This product is not designed to be used with rotary/pulse
dialling service.
The handset does not turn
on even after charging the
battery.
R
The handset is turned off. Press and hold the power button on
the top of the handset.
I fully charged the battery,
but the low battery
message is still displayed
and/or the operating time
seems to be shorter.
R
Clean the charge contacts of the handset and charger with a
dry cloth and charge again.
R
It is time to replace the battery (page 2).
Caller information for
landline calls is not
displayed.
R
If your unit is connected to any additional telephone
equipment, remove the additional equipment and plug the unit
directly into the wall socket.
R
If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details. (for
Australia)
R
If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details. (for New Zealand)
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again. (for Australia)
R
Other telephone equipment such as a monitored Burglar Alarm
or the modem in the SKY Digital decoder may be interfering
with this unit. Disconnect the other equipment and try again.
(for New Zealand)
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Getting Started
PRX150AZ_QG_(en-en)_130909_ver.030.pdf 24
2013/09/09 22:53:56