Problem
Cause/solution
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to
“
Off
”
(page 38).
R
Move closer to the base unit.
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 38).
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook
entries from a mobile phone.
R
Confirm that the mobile phone supports Bluetooth
wireless technology.
R
Confirm that the mobile phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the mobile phone is already connected to another
Bluetooth device, turn it off or disconnect it from the
mobile phone.
R
Someone is using a mobile line. Try again later.
R
Turn the mobile phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s phonebook, the
entry cannot be copied even by selecting another
category.
R
iPhone does not support individual phonebook copy.
An error tone is heard when I
try to program the Bluetooth
feature.
R
The Bluetooth feature cannot be accessed immediately
after connecting the AC adaptor to the base unit. Wait a
few seconds and try again.
SMS alerts are not displayed.
R
Confirm that the mobile phone supports the Message
Access Profile (MAP) specification.
R
If your smartphone does not support Message Access
Profile (MAP), download the “Text Message Alert” app
(page 53).
R
SMS alert is set to
“
Off
”
. Set it to
“
On
”
.
R
The Bluetooth device’s Bluetooth notifications setting is
turned off.
R
The handset selected to display alerts is in use.
R
The Bluetooth device or its corresponding mobile line is in
use.
I cannot play music from my
Bluetooth device through the
base unit’s speaker.
R
Confirm that your Bluetooth device supports the
Advanced Audio Distribution Profile (A2DP) specification.
R
The desired Bluetooth device is not selected. Change the
“
Music Device
” setting (page 36).
I cannot use the handset as a
remote control when playing
music from your Bluetooth
device through the base unit’s
speaker.
R
Confirm that the Bluetooth device supports the Audio
Video Remote Control Profile (AVRCP) specification.
62
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
PRL250EX1(en)1006_ver011.pdf 62
2014/10/06 15:04:37