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2.26.2 CA (Communication Assistant)
Description
Panasonic Communication Assistant (CA) is a CTI application usable with any telephone. A CTI server is not
required to use CA. CA Client has 4 operating modes: Basic-Express, Pro, Supervisor, and Operator
Console.
•
Basic-Express Mode:
Only basic features are available, such as call control.
•
Pro Mode:
A pro user can see the presence (phone status and absent message) of other extensions.
•
ICD Group Supervisor Mode:
A supervisor can use this feature to monitor users within an ICD group from a PC.
•
Operator Console Mode:
An operator or secretary can manage and redirect multiple calls simultaneously with a graphical interface.
Class of Service (COS) Settings
The following CA features can be disabled on a COS basis via system programming:
–
Chat
–
ICD Group Log Out
Microsoft
®
Outlook
®
Integration
CA users who have Microsoft Outlook installed can use CA features, such as making and answering calls,
directly from Outlook.
Users who have Unified Messaging mailboxes can also use Microsoft Outlook to access their messages
through the e-mail interface (
®
3.3.1 Integration with Microsoft Outlook).
Conditions
•
Activation keys are required to enable the application, some of which are preinstalled on the mother board.
•
CTI support for SIP extensions is available only for KX-UT series SIP phones.
•
For information about the required CA version, refer to the corresponding documentation for CA.
•
For details, refer to the documentation for CA.
PC Programming Manual References
9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site—Port Number—
Feature Guide References
Feature Guide
297
2.26.2 CA (Communication Assistant)
Содержание KX-NS500
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 40: ...PT Programming Manual References 720 Doorphone Call Destination 40 Feature Guide 2 1 2 Internal Call Features...
Страница 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Страница 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Страница 174: ...Feature Guide References 2 21 2 Flexible Buttons 174 Feature Guide 2 11 6 Flash Recall Terminate...
Страница 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Страница 228: ...User Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 228 Feature Guide 2 17 1 Paging...
Страница 321: ...2 1 4 Turning on the External Background Music BGM Feature Guide 321 2 30 1 Background Music BGM...
Страница 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Страница 325: ...Section 3 Unified Messaging System Feature Guide 325...
Страница 375: ...Section 4 Network Features Feature Guide 375...
Страница 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Страница 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Страница 506: ...Feature Guide References 6 1 Capacity of System Resources 506 Feature Guide 5 2 4 Portable Station PS Features...
Страница 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Страница 561: ...Section 6 Appendix Feature Guide 561...
Страница 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Страница 579: ...Feature Guide 579 Notes...