Feature
Description
Regular Hold
Any extension can retrieve a held call.
Exclusive Call Hold
Only the extension user who held the call can retrieve it.
The result of the holding operation can be determined through system programming. Pressing the HOLD button
again just after the first time alternates the mode between Regular and Exclusive Call Hold.
Conditions
•
Call Hold Limitation
A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A
single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using
the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
(
®
•
Music on Hold
Music, if available, is sent to the held party. (
®
•
Hold Recall
If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at the
extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard.
•
If an outside party is placed on hold and the call is not retrieved within a preprogrammed time period after
the Hold Recall time expires, the call is automatically disconnected.
•
Automatic Call Hold
A PT can be configured through system programming to place the current call on hold when the PT user
presses a CO, ICD Group, INTERCOM or PDN button to make or answer another call. If this feature is not
enabled, the current call will be disconnected.
[Example of Automatic Call Hold]
It is possible to receive an incoming CO line call by pressing the flashing ICD Group button. The current
intercom call (on the INTERCOM button) is placed on hold. To return to the held call, press the INTERCOM
button.
•
Call Hold Retrieve Deny
Internal Call Block (
®
9.1.14 Internal Call Block) also determines which extensions’ calls an extension
user can retrieve, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s
held calls either.
•
SLT Hold Mode
It is possible to choose how to hold and transfer a call with an SLT through system programming. The
following methods are available:
Hold
Hold
(to be Retrieved from
Transfer to CO
Line
Transfer to
Extension
Mode 1
Flashing the
hookswitch
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 2
(Default)
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Document Version 2013-05
Feature Manual
41
3.1.5 Call Hold
Содержание KX-NCP500
Страница 13: ...Section 1 Features and Configurations A Document Version 2013 05 Feature Manual 13...
Страница 27: ...Section 2 Features and Configurations B Document Version 2013 05 Feature Manual 27...
Страница 30: ...30 Feature Manual Document Version 2013 05 2 1 1 BGM Background Music...
Страница 31: ...Section 3 Features and Configurations C Document Version 2013 05 Feature Manual 31...
Страница 75: ...Section 4 Features and Configurations D Document Version 2013 05 Feature Manual 75...
Страница 100: ...100 Feature Manual Document Version 2013 05 4 1 12 Doorphone Call...
Страница 101: ...Section 5 Features and Configurations E Document Version 2013 05 Feature Manual 101...
Страница 112: ...112 Feature Manual Document Version 2013 05 5 1 9 External Sensor...
Страница 113: ...Section 6 Features and Configurations F Document Version 2013 05 Feature Manual 113...
Страница 135: ...Section 7 Features and Configurations G Document Version 2013 05 Feature Manual 135...
Страница 140: ...140 Feature Manual Document Version 2013 05 7 1 1 GROUP FEATURES...
Страница 141: ...Section 8 Features and Configurations H Document Version 2013 05 Feature Manual 141...
Страница 149: ...Section 9 Features and Configurations I Document Version 2013 05 Feature Manual 149...
Страница 185: ...Section 10 Features and Configurations L Document Version 2013 05 Feature Manual 185...
Страница 193: ...Section 11 Features and Configurations M Document Version 2013 05 Feature Manual 193...
Страница 204: ...204 Feature Manual Document Version 2013 05 11 1 5 Mute...
Страница 205: ...Section 12 Features and Configurations O Document Version 2013 05 Feature Manual 205...
Страница 212: ...212 Feature Manual Document Version 2013 05 12 1 5 Operator Features...
Страница 213: ...Section 13 Features and Configurations P Document Version 2013 05 Feature Manual 213...
Страница 296: ...296 Feature Manual Document Version 2013 05 13 1 32 PT Programming...
Страница 297: ...Section 14 Features and Configurations Q Document Version 2013 05 Feature Manual 297...
Страница 301: ...Section 15 Features and Configurations R Document Version 2013 05 Feature Manual 301...
Страница 307: ...Section 16 Features and Configurations S Document Version 2013 05 Feature Manual 307...
Страница 332: ...332 Feature Manual Document Version 2013 05 16 1 10 Syslog Record Management...
Страница 333: ...Section 17 Features and Configurations T Document Version 2013 05 Feature Manual 333...
Страница 354: ...354 Feature Manual Document Version 2013 05 17 1 6 TRS Toll Restriction...
Страница 355: ...Section 18 Features and Configurations U Document Version 2013 05 Feature Manual 355...
Страница 357: ...Section 19 Features and Configurations V Document Version 2013 05 Feature Manual 357...
Страница 379: ...Section 20 Features and Configurations W Document Version 2013 05 Feature Manual 379...
Страница 388: ...388 Feature Manual Document Version 2013 05 20 1 5 Wireless XDP Parallel Mode...
Страница 389: ...Section 21 Appendix Document Version 2013 05 Feature Manual 389...
Страница 415: ...Index Document Version 2013 05 Feature Manual 415...
Страница 421: ...Document Version 2013 05 Feature Manual 421 Notes...