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107
KX-MB771GR
12.3.6. CALL SERVICE TROUBLESHOOTING GUIDE
Call Service related error is most frequent.
Call Service 1 ----- Polygon doesn’t rotate......... Refer to
LSU (Laser Scanning Unit) SECTION
• First, listen to the sound. If rotation sound isn't heard, check 24V line, POLON signal and POLCLK signal. If even a little of sound
is heard, check XREADY signal.
Call Service 2 ----- Laser isn't output.......... Refer to
LSU (Laser Scanning Unit) SECTION
• This can be judged only by referring to signal. Check 5V line, XHSYNC, XAPC, XVIDEO, XLDON.
Call Service 3 ----- Detection of fixing temperature.......... Refer to
• *Service mode *655 tells the detection number and 3 latest temperatures of the thermistor. The detection point of the Call Ser-
vice 3 and the thermistor temperature is displayed. Maximum 3 latest temperatures are displayed showing the newest on the left.
[AABB CCDD EEFF] AA, CC and EE show the detection points and BB, DD and FF show their temperature detection points.
00: CALL SERVICE 3 was not occurred.
01: means that the value of AD did not increased by 6 steps or more within 10 sec soon after the heater was turned ON. (ther-
mistor’s open detection)
02: means that it did not reach the first stabilizing temperature (170
°
C: 5Bh) within 50 seconds.
03: means that it did not reach the second stabilizing temperature (195
°
C: 44h/200
°
C: 40h) within 70 seconds after reaching the
first stabilizing temperature (170
°
C: 5Bh).
04: means that it dropped to 155
°
C: 6Ch/160
°
C: 66h (-40 deg) or below by the temperature control after reaching the second sta-
bilizing temperature (195
°
C: 44h/200
°
C: 40h).
05: means that it did not reach the first stabilizing temperature (170
°
C: 5Bh) within 30 seconds from detection temperature 1
(70
°
C: D8h).
06: means that it became 235
°
C: 2Ah or over during printing.
07: means that during printing the short of the thermistor (AD: 00h) was detected.
08: means that the thermistor’s short (AD: 00h) and open (AD: FFh or over) were detected.
<Note>
Call Service 4 ----- Rotation of Fan.......... Refer to
• Connector isn’t inserted firmly, dust is caught in and the fan is broken.
• Rotation of the Fan can be confirmed by following Test Mode.
Service mode *677
:1... Normal operation (default)
:2... Right Fan ON (High speed)
:3... Right Fan ON (Low speed)
:4... Left Fan ON (High speed)
:5... Left Fan ON (Low speed)
:6... Both Fan OFF
Call service 5 ----- Rotation of Engine motor.......... Refer to
• Engine motor’s rotation detection signal LD did not become Low within rated speed ±6.25%.
• Service mode *556: the operation of Main Motor can be checked by pressing 0 and SET buttons.
Call service 6 ----- Detection of Charger error.......... Refer to the
HVPS (High Voltage Power Supply) SECTION
• Breaking of charger’s wire of Drum Unit and/or loose connection of High voltage terminals (CHRG, GRID).
• First, replace the Drum unit even so, it doesn’t function check the high voltage power supply.
* As for Call Service 1, 2, 4, 5 and 6, turn the power OFF then ON to restart.
Once “CALL SERVICE3” is displayed, it does not disappear until the Factory Setup or Service Function #529 is
executed.
Therefore Service Function #529 should not be executed before the confirmation, and #529 should be done after the countermea-
sure.
Содержание KX-MB771GR
Страница 8: ...8 KX MB771GR 4 2 TRANSLATION LISTS 4 2 1 HELP FUNCTION ...
Страница 9: ...9 KX MB771GR 4 3 ERROR MESSAGE 4 3 1 DISPLAY ...
Страница 10: ...10 KX MB771GR 4 3 2 REPORT 4 3 3 OTHERS ...
Страница 12: ...12 KX MB771GR 6 Technical Descriptions 6 1 CONNECTION DIAGRAM ...
Страница 35: ...35 KX MB771GR 6 8 2 FLAT TORQUE 1 2 PHASE EXCITATION HALF STEP 1 Timing chart 2 Wave form ...
Страница 36: ...36 KX MB771GR 6 8 3 W 1 2 PHASE EXCITATION QUARTER STEP 1 Timing chart 2 Wave form ...
Страница 40: ...40 KX MB771GR 6 11 LSU Laser Scanning Unit SECTION ...
Страница 41: ...41 KX MB771GR ...
Страница 49: ...49 KX MB771GR 6 12 9 2 Drum Detection ...
Страница 55: ...55 KX MB771GR ...
Страница 60: ...60 KX MB771GR DC DC Main Board Supply ...
Страница 61: ...61 KX MB771GR wave form ...
Страница 103: ...103 KX MB771GR 12 3 4 SIMPLE CHECK LIST Note Check according to the service code referring to TEST FUNCTIONS P 81 ...
Страница 116: ...116 KX MB771GR 12 3 7 3 DARK OR WHITE HORIZONTAL LINE CROSS REFERENCE HIGH VOLTAGE SECTION P 165 ...
Страница 117: ...117 KX MB771GR 12 3 7 4 DIRTY OR HALF DARKNESS BACKGROUND CROSS REFERENCE HIGH VOLTAGE SECTION P 165 ...
Страница 118: ...118 KX MB771GR 12 3 7 5 BLACK PRINT CROSS REFERENCE HIGH VOLTAGE SECTION P 165 LSU Laser Scanning Unit SECTION P 40 ...
Страница 119: ...119 KX MB771GR 12 3 7 6 LIGHT PRINT CROSS REFERENCE HIGH VOLTAGE SECTION P 165 ...
Страница 120: ...120 KX MB771GR 12 3 7 7 BLACK OR WHITE POINT 12 3 8 RECORDING PAPER FEED 12 3 8 1 MULTIPLE FEED ...
Страница 121: ...121 KX MB771GR 12 3 8 2 THE RECORDING PAPER IS WAVED OR WRINKLED ...
Страница 122: ...122 KX MB771GR 12 3 8 3 SKEW ...
Страница 123: ...123 KX MB771GR 12 3 8 4 THE RECORDING PAPER DOES NOT FEED CROSS REFERENCE SENSOR SECTION P 155 MOTOR SECTION P 157 ...
Страница 124: ...124 KX MB771GR 12 3 8 5 THE RECORDING PAPER JAM ...
Страница 127: ...127 KX MB771GR CROSS REFERENCE MOTOR SECTION P 157 ...
Страница 128: ...128 KX MB771GR 12 3 9 2 SKEW ADF ...
Страница 130: ...130 KX MB771GR 12 3 9 6 BLACK OR WHITE VERTICAL LINE IS COPIED ...
Страница 131: ...131 KX MB771GR 12 3 10 AN ABNORMAL IMAGE IS COPIED CROSS REFERENCE CIS CONTROL SECTION P 161 ...
Страница 140: ...140 KX MB771GR ...
Страница 142: ...142 KX MB771GR ...
Страница 143: ...143 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 144: ...144 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 145: ...145 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 146: ...146 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 147: ...147 KX MB771GR ...
Страница 148: ...148 KX MB771GR ...
Страница 149: ...149 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 157: ...157 KX MB771GR 12 3 17 MOTOR SECTION 12 3 17 1 ENGINE MOTOR ...
Страница 158: ...158 KX MB771GR 12 3 17 2 FB Flatbed MOTOR ...
Страница 159: ...159 KX MB771GR 12 3 17 3 ADF MOTOR ADF provided model only ...
Страница 160: ...160 KX MB771GR 12 3 18 LSU SECTION CROSS REFERENCE LSU Laser Scanning Unit SECTION P 40 ...
Страница 161: ...161 KX MB771GR 12 3 19 CIS CONTROL SECTION ...
Страница 162: ...162 KX MB771GR CROSS REFERENCE TEST FUNCTIONS P 81 ...
Страница 164: ...164 KX MB771GR ...
Страница 165: ...165 KX MB771GR 12 3 21 HIGH VOLTAGE SECTION 1 Main ...
Страница 166: ...166 KX MB771GR 2 CHG GRID 3 TRA ...
Страница 167: ...167 KX MB771GR 3 DEV DC TRA ...
Страница 168: ...168 KX MB771GR 12 3 22 USB SECTION Troubleshooting 1 Confirmation of the PC settings ...
Страница 169: ...169 KX MB771GR 2 Confirmation of the main unit ...
Страница 171: ...171 KX MB771GR Waveform of normal operation ...
Страница 172: ...172 KX MB771GR 12 3 23 MAIN BOARD SECTION 3 3V TROUBLESHOOTING GUIDE ...
Страница 173: ...173 KX MB771GR 1 2V TROUBLESHOOTING GUIDE ...
Страница 177: ...177 KX MB771GR When the document has jammed near the document exit 3 Close the ADF cover ...
Страница 183: ...183 KX MB771GR 5 Close the top cover until locked ...
Страница 186: ...186 KX MB771GR 13 Service Fixture Tools ...
Страница 188: ...188 KX MB771GR 14 1 ADF SECTION ...
Страница 189: ...189 KX MB771GR 14 2 REMOVE ADF SECTION 1 ...
Страница 190: ...190 KX MB771GR 14 3 REMOVE ADF SECTION ...
Страница 191: ...191 KX MB771GR 14 4 REMOVE TOP COVER SECTION ...
Страница 192: ...192 KX MB771GR 14 5 REMOVE SCANNER GLASS SECTION ...
Страница 193: ...193 KX MB771GR 14 6 REMOVE OPERATION PANEL SECTION ...
Страница 194: ...194 KX MB771GR 14 7 LEFT SIDE SECTION 14 8 REMOVE MAIN BOARD ...
Страница 195: ...195 KX MB771GR 14 9 REMOVE GEAR CHASSIS SECTION ...
Страница 196: ...196 KX MB771GR 14 10 REMOVE PAPER FEED ROLLER 14 11 RIGHT SIDE SECTION ...
Страница 197: ...197 KX MB771GR 14 12 REMOVE RIGHT SIDE COVER SECTION ...
Страница 198: ...198 KX MB771GR 14 13 LOWER SIDE CABINET SECTION ...
Страница 199: ...199 KX MB771GR 14 14 REMOVE RIGHT CASSETTE GUIDE 14 15 REMOVE PICK UP BOARD ...
Страница 200: ...200 KX MB771GR 14 16 REMOVE HIGH VOLTAGE POWER BOARD ...
Страница 201: ...201 KX MB771GR 14 17 REMOVE PICK UP ROLLER UNIT ...
Страница 202: ...202 KX MB771GR 14 18 REMOVE LOW VOLTAGE POWER BOARD ...
Страница 203: ...203 KX MB771GR 14 19 REMOVE FUSER UNIT ...
Страница 204: ...204 KX MB771GR 14 20 Installation Position of The Lead 14 20 1 MAIN BAORD SECTION ...
Страница 205: ...205 KX MB771GR 14 20 2 BOTTOM PART SECTION ...
Страница 206: ...206 KX MB771GR 14 20 3 SIDE CABINET SECTION ...
Страница 207: ...207 KX MB771GR 14 20 4 HIGH VOLTAGE POWER SUPPLY BOARD SECTION ...
Страница 208: ...208 KX MB771GR 14 20 5 LOW VOLTAGE POWER SUPPLY BOARD SECTION ...
Страница 209: ...209 KX MB771GR 14 20 6 AC INLET SECTION 14 20 7 SOLENOID LEAD SECTION ...
Страница 222: ...222 KX MB771GR 15 4 TERMINAL GUIDE OF THE ICs TRANSISTORS AND DIODES 15 4 1 MAIN BOARD 1 ...
Страница 223: ...223 KX MB771GR 15 4 2 MAIN BOARD 2 15 4 3 OPERATION BOARD ...
Страница 227: ...227 KX MB771GR 15 6 1 NG EXAMPLE ...
Страница 228: ...228 KX MB771GR 15 7 TEST CHART 15 7 1 ITU T No 1 TEST CHART ...
Страница 229: ...229 KX MB771GR 15 7 2 ITU T No 2 TEST CHART ...
Страница 231: ...231 KX MB771GR MEMO ...
Страница 235: ...235 KX MB771GR MEMO ...
Страница 244: ...244 KX MB771GR MEMO ...
Страница 248: ...248 KX MB771GR 17 2 2 OPERATION BOARD BOTTOM VIEW PbF PFUP1658Z 1 10 CN1 1 8 CN2 KX MB771GR OPERATION BOARD BOTTOM VIEW ...
Страница 253: ...253 KX MB771GR 18 1 2 TOP COVER SECTION ...
Страница 254: ...254 KX MB771GR 18 1 3 ADF SECTION ...
Страница 255: ...255 KX MB771GR 18 1 4 MOTOR SECTION ...
Страница 256: ...256 KX MB771GR 18 1 5 LOWER CABINET SECTION ...
Страница 257: ...257 KX MB771GR 18 1 6 UPPER CABINET SECTION ...
Страница 258: ...258 KX MB771GR 18 1 7 FUSER SECTION ...
Страница 259: ...259 KX MB771GR 18 1 8 LOWERSIDE CABINET ...
Страница 260: ...260 KX MB771GR 18 1 9 GEAR SECTION 1 ...
Страница 261: ...261 KX MB771GR 18 1 10 GEAR SECTION 2 ...
Страница 262: ...262 KX MB771GR 18 1 11 CASSETTE OUTPUT TRAY ...
Страница 263: ...263 KX MB771GR 18 1 12 ACTUAL SIZE OF SCREWS AND WASHERS ...
Страница 264: ...264 KX MB771GR 18 1 13 ACCESSORIES AND PACKING MATERIALS ...