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4.1 Troubleshooting — KX-TDA100/KX-TDA200
Installation Manual
233
309
IP-GW Core Data
Link Error
•
Detection of IP-GW
Core data Link error
•
Press the Reset Button
•
Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
310*
Port Link Failure
•
Voice Processing
System malfunction
•
Ports defective on
optional service card:
DHLC, DLC
•
Check the Voice Processing System
•
See if the corresponding optional
service card is installed properly
•
Replace the corresponding optional
service card
320
IP-GW H.323
Dummy Call Test
Error
•
Detection of IP-GW
H.323 Dummy Call
Test errror
•
Replace the corresponding optional
service card
•
Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
321
IP-GW
Gatekeeper Error
•
Detection of
Gatekeeper access
error
•
Check the IP address setting of
Gatekeeper
•
Check whether the Gatekeeper is
connected to the network and work
properly
•
Check the route to the Gatekeeper
322
IP-GW
Gatekeeper
Registration Error
•
Gatekeeper
Registration is failed
•
Check the Gatekeeper setting
323
IP-GW SDRAM
Failure
•
Detection of IP-GW
SDRAM error
•
Replace the corresponding optional
service card
324
IP-GW DPRAM
Failure
•
Detection of IP-GW
DPRAM error
•
Replace the corresponding optional
service card
325
IP-GW LAN Chip
Failure
•
Detection of IP-GW
LAN Chip failure
•
Replace the corresponding optional
service card
•
Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
326
IP-GW Stop
•
IP-GW is stopped from
a remote maintenance
PC
•
This information is logged when IP-GW
is stopped from a remote maintenance
PC
370
IP-GW Rebooted
by Maintenance
Console
•
IP-GW is rebooted
from a remote
maintenance PC
•
This information is logged when IP-GW
is rebooted from a remote
maintenance PC
371
IP-GW Rebooted •
Optional service card
malfunction: IP-GW
•
Check whether the software version of
the IP-GW card is correct
•
Replace the corresponding optional
service card
390
Digital signal
synchronization
established
•
Synchronisation of
digital line established
or restored
•
This information is logged when
synchronisation of digital line is
established, and does not indicate an
error condition that needs to be solved
Error Code
Error Message
PROBABLE CAUSE
SOLUTION
Содержание HYBRID IP-PBX KX-TDA100
Страница 20: ...20 Installation Manual ...
Страница 216: ...3 3 Installation of the KX TDA Maintenance Console KX TDA100 KX TDA200 216 Installation Manual ...
Страница 248: ...5 4 Specifications KX TDA30 248 Installation Manual ...
Страница 390: ...6 12 Starting the Hybrid IP PBX KX TDA30 390 Installation Manual ...
Страница 420: ...8 1 Troubleshooting KX TDA30 420 Installation Manual ...
Страница 421: ...Installation Manual 421 Index ...
Страница 426: ...Index 426 Installation Manual ...