DVQX2253 (ENG)
28
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date
of original purchase (“warranty period”), at its option either (a) repair your product with
new or refurbished parts, (b) replace it with a new or a refurbished equivalent value
product, or (c) refund your purchase price. The decision to repair, replace or refund will
be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts
(cabinet). This warranty only applies to products purchased and serviced in the United
States. This warranty is extended only to the original purchaser of a new product which
was not sold “as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support.
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton
box. When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most
up to date information. Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be reached. A valid registered receipt
is required under the Limited Warranty.
Product or Part Name
Parts
Labor
4K Video Camera
1 Year
90 Days
All included Accessories
(Except Non-Rechargeable Batteries)
90 Days
Not Applicable
Only Non-Rechargeable Batteries
10 Days
Not Applicable
HC-X20_X2PP-DVQX2253_eng.book 28 ページ 2022年7月21日 木曜日 午前11時44分