16
English
Troubleshooting
Problem
Possible cause
Action
While charging
The charge status lamp
( ) does not glow when
charging starts.
You have just purchased the
toothbrush or have not used it for
a while.
The charge status lamp ( ) may not
glow for several minutes after starting to
charge it, but it will glow if you continue to
charge it. If the charge status lamp ( )
does not glow after a while, consult with
an authorized service center for repair.
The main unit is not properly
mounted on the charger.
Insert the main unit so the bottom of it
contacts the charging section of the
charger, and confirm that the charge
status lamp ( ) glows. (See page 9.)
The charge status lamp
( ) is blinking rapidly.
(Twice every second)
The temperature is too low or
high while charging.
Charge the toothbrush within the
recommended charging temperature of
5 °C to 35 °C.
If the charge status lamp (
) blinks even
when charging within the recommended
temperature range, please contact an
authorized service center for repair.
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