16
Troubleshooting
Problem
Possible cause
Action
The appliance
does not operate.
It is not charged.
Fully charge the appliance.
The switch is turned ON with the
adaptor connected to the household
outlet.
Charging is only possible when connected
to the household outlet.
Disconnect from the household outlet
before use.
When epilating
The skin protector or discs are
deformed, cracked, or damaged.
Request repair at an authorized service
centre.
When epilating
Hair dust has accumulated.
Clean the hair dust.
Shower gel has adhered to the discs.
Wash it off by soaking in warm water.
When caring
for feet
The frame is not securely attached.
Reattach it.
When
exfoliating
Shower gel has adhered to the scrub
brush or brush head.
Rinse in warm water. If shower gel does
not rinse away, remove the scrub brush or
brush head and soak in warm water.
The usage time gets short.
The appliance is used with
approximately 5 °C or lower.
Use the appliance in an ambient
temperature approximately 5 °C or higher.
The appliance is pressed against skin
too hard.
Contact the skin with gentle force.
Not charged fully.
Fully charge the appliance.
The appliance stops during
operation.
The appliance is pressed against skin
too hard.
Contact the skin with gentle force.
Not charged fully.
Fully charge the appliance.
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