EN43
Troubleshooting
Error
display
Problem
Cause and Remedy
The unit will not operate at all.
The power plug has been disconnected.
(Page EN11)
Power switch on the rear panel is set to “of f”.
The child lock has been applied.
(Page EN21)
An auto selection button or manual selection button hasn’t been
pressed after pressing
.
It is not possible to massage
hands and arms.
The air plug on the armrest is disconnected.
(Page EN13)
Sometimes the power won’t
turn on when
is pressed
again when a massage has
finished.
Due to shutdown (Approximately 5 seconds)
may not be accepted.
→
Wait at least 5 seconds once all movement has stopped before pressing
.
The child lock has been applied.
(Page EN21)
The unit has been damaged.
→
To prevent accidents, be sure to contact an authorized service center.
The power cord or power plug
is abnormally hot.
Error display
Error display
Contents
For safety reasons, action will terminate automatically when it cannot detect if
someone is seated. If this error occurs even if you are seated, press
, sit back
all the way to the backrest, and operate from the start again.
~
There is a malfunction inside the massage device.
Stop using and ask the authorized service center to inspect and repair the chair.
( Service and maintenance will be carried out smoother if the error number is
communicated when contacting.)
Remaining time display
<Example of error display>
●
For the error “U10”
,
will flash alternately.
Please contact an authorized service center. Our customer service hotline is 4008-811-315 (please properly
keep the User’s Manual and the Warranty Card).
Fault codes will make service and maintenance more smoothly.
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