Appendix
30
Operating Instructions
Troubleshooting
When experiencing problems, please refer to the table below for possible solutions. If the problem persists,
contact your dealer.
Symptom
Possible cause and solution
See page
The LEDs do not light
when the power switch is
turned on.
Check that the power cord is properly plugged in.
→
If the problem persists, unplug the cord momentarily, wait about
2 seconds, and plug it in again.
—
Error LED (red) is
blinking.
Turn off the power, and turn it on.
→
If the problem persists, contact your dealer.
—
The computer does not
recognize the elite
Panaboard.
•
The elite Panaboard and your computer are not connected.
→
Securely connect the elite Panaboard and your computer
using a USB cable.
•
The USB cable is connected to a USB hub.
→
Do not connect the elite Panaboard through a USB hub.
—
The connection between
the computer and the
elite Panaboard is
unexpectedly lost.
Check that the elite Panaboard is in an operable state, and that the
USB cable is properly connected.
—
The elite Panaboard
response is delayed.
Other applications or anti-virus software are active.
→
Shut down the other applications and anti-virus software.
The point of control is out
of alignment with your
finger or the electronic
pen.
The projected image is misaligned.
→
Perform the calibration again.
Lines or comments
drawn with your finger
are not shown on the
computer screen.
•
You are touching the screen board with a part of your hand other
than your finger.
→
Use only your finger tip to touch the screen board.
•
You are touching too lightly with your finger.
→
Touch the screen board more firmly.
—
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