Calls cannot be
made from Fixed
Dial Store
Check the telephone number is stored in the Fixed Dial Store or
your SIM supports Fixed Dial.
Calls cannot be
received
To receive a call the telephone must be switched on.
Calls cannot be received when incoming calls are barred
(Menu: Personalise/Call Bar).
Check that the telephone is registered to a network. Move to a
coverage area and operate your telephone after it has registered
with a network.
Emergency calls
cannot be made
Check that the antenna symbol (
|
) is displayed. Move to a
coverage area and operate your telephone when the antenna
symbol is displayed.
Telephone
numbers cannot
be recalled
Phonebook cannot be recalled when the telephone is locked
(Menu: Security/Mobile Lock) or Fixed Dial is switched on
(Menu: Security/Fixed Dial).
Error Messages
Area not allowed
Roaming in the selected area is not allowed
Enter PUK
The PIN has been entered incorrectly 10 times. To enter a new
PIN you must first enter a PUK.
Network not
allowed
Roaming with the selected network is not allowed
PUK blocked
The PUK has been entered incorrectly 10 times. Contact your
Service Provider.
Security failure
The network has detected authentication failure because your
SIM is not registered with that network. Contact your Service
Provider
SIM blocked
The SIM is blocked because the wrong PUK has been entered
ten times. Contact your Service Provider
SIM error
The telephone has detected a problem with the SIM. Switch the
telephone off and then back on. If the message does not
disappear contact your Service Provider
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Other Information
