Troubleshooting
SQT0826
94
Troubleshooting guide
If there is any problem, the following message is
displayed on the screen.
∫
When this unit cannot connect to the
Internet
When you experience problems with
Easy Network Setting
Easy Network Setting ( Network Connection
Check )
Display
Check the
following
1. LAN cable
connection:
“Fail”
• Connection of
the LAN cables
(
>
18)
• Settings of the
hub and router
2. IP address setting:
“Fail”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection:
“Pass”
• Connection and
settings of the
hub and router
• Settings of “IP
Address / DNS
Settings” (
>
70,
78)
2. IP address setting:
“Fail”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection:
“Pass”
2. IP address setting:
“Pass”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection:
“Pass”
• It is not possible
to connect to the
Internet. Refer to
“When this unit
cannot connect
to the Internet”.
(
>
below)
2. IP address setting:
“Pass”
3. Connection to
gateway:
“Pass”
4. Connection to the
Internet:
“Fail”
Display
Check the following
Cannot find the
server. (Error code:
B019)
• “Primary DNS” and “Secondary
DNS” settings of “IP Address /
DNS Settings” (
>
70, 78)
Failed to connect to
the server. (Error
code: B020)
• The server may be busy or the
service may have been
suspended. Please wait a few
moments, and then try again.
• Settings of “Proxy Server Settings”
(
>
70, 78) and the router.
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