Section 700 Operation
Chapter 4. Key Telephone Features
Considerations
l
The VM
key
can be used with the Panasonic Voice Mail or with third-party
voice
systems.
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If the voice mail password is over three digits long, assign the password to
a personal or system speed
number
199 or 900-909).
When you use a speed dial number with the Panasonic Voice
Mail,
include
the pound
sign after the password. Excluding the sign results in a
second delay before you are connected to the mailbox.
If you are using 2-digit dialing with a third-party voice mail, the password.
can be up to 4 digits long before it must be stored as a speed dial number.
(Panasonic Voice Mail requires 3-digit dialing.)
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With Panasonic Voice Mail, most attendants use port group scheduling that
accesses a menu, which asks for a mailbox number. Port group scheduling
is used so attendants can quickly dial the mailbox numbers of other users.
To assign a personal VM
key
for an attendant using port group scheduling,
use a speed dial number to store the voice
1 extension number followed
by an asterisk
followed by the password. The asterisk causes Voice
Mail to revert to the
that connects the user to his or her personal
mailbox.
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With Panasonic Voice Mail, the final voice mail channel must be assigned
as part of the Voice Mail hunt group in order for the VM key to light. If the
final voice mail channel is assigned as the transfer extension for the hunt
group, the MSGE lamp will light, but the VM key
not.
With third-party voice mail, you must make sure a voice channel is
assigned for message waiting control in order for the MSGE lamp and VM
key to light.
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The FF Key Copy program (FF9
should not be used
to copy
keys that include passwords because the passwords as well as
the voice mail extension number
be copied. In addition, pressing a
key containing someone else’s password will result in an “invalid
password” message from voice mail.
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