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Warranty
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
Panasonic PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc.
warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option either
(a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent
value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by
Panasonic Canada Inc.
Category
Service type
Parts
Labour
Magnetron
Counter top microwave oven
(except Prestige models)
Carry-in
1 Year
1 Year
Additional 4 Years
(Part only)
Counter top microwave oven – Prestige model
(Genius Prestige, Genius Prestige Plus and
Genius Prestige Grill)
In-home
2 Years
2 Years
Additional 3 Years
(Part only)
Microwave Convection oven
In-home
2 Years
2 Years
Additional 3 Years
(Part only)
Over The Range (OTR) microwave oven
In-home
2 Years
2 Years
Additional 3 Years
(Part only)
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized
Panasonic service facility.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a
Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased
and used in Canada, which product was not sold “as is”, and which product was delivered to you in new
condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT
OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF
PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
Panasonic Canada Inc.
,
or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modifi cation, introduction of sand, humidity or liquids, commercial use such as hotel,
offi ce, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized
Servicer, or damage that is attributable to acts of God.
Over-The-Range cooktop light bulbs are excluded from coverage under this warranty.
In the case where the microwave oven is built-in, the warranty will be voided if using a non-Panasonic trim kit.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT WILL
Panasonic Canada Inc.
BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages
for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be
applicable. This warranty gives you specifi c legal rights and you may have other rights which vary depending
on your province or territory.
WARRANTY SERVICE
For product operation and information assistance, please contact:
PRODUCT OPERATION ASSISTANCE
Customer Care Centre:
Telephone #: 1-800-561-5505
Fax #:
(905) 238-2360
PRODUCT REPAIRS
Please locate your nearest Authorized Servicentre: panasonic.ca/english/support/servicentrelocator
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
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