CQ-DP383U
CQ-DP383U
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Troubleshooting
(continued)
Disc is not ejected.
Trouble
Cause/Step
CD text is not displayed
normally.
Time is counted but no
sound comes out.
The folders and files recorded on the disc are layered too much.
➡
As checking of files takes longer in this case, do not record any
unnecessary folders or files other than MP3/WMA on the disc.
It takes too long for
playback to start.
Mounting angle is over 30
o
.
➡
Adjust mounting angle to less than 30
x
.
Instable mounting.
➡
Mount the unit securely with the mounting parts, referring to the
section on installation.
Sound skips due to
vibration.
The disc does not conform to any of the file systems supported by this
player.
➡
Insert a disc that conforms to the file systems (ISO 9660 Level 1,
Level 2, Joliet, Romeo or Apple Extension to ISO 9660).
The MP3 file is missing the “.mp3” file name extension.
➡
Make sure to add the “.mp3” extension to each MP3 file name.
The WMA file is missing the “.wma” file name extension.
➡
Make sure to add the “.wma” extension to each WMA file name.
No playback.
Trouble
Cause/Step
Files are not played in
the desired order.
The disc does not conform to any of the file systems supported by this
player.
➡
Insert a disc that conforms to the file systems (ISO 9660 Level 1,
Level 2, Joliet, Romeo or Apple Extension to ISO 9660).
➡
There may be a problem with your writing software or CD recorder
(CD-R/RW drive). For details refer to the user manual of your
writing software.
Folder/file name is not
displayed correctly.
➡
The recording quality differs depending on the encoding software
used, and on settings such as the bit rate. Set the bit rate within the
range specified in the specifications chart (page 51).
∫
MP3
It is recommended to set the bit rate to “128 kbps or more” and
“Fixed”.
∫
WMA
It is recommended to set the bit rate to “64 kbps or more” and
“Fixed”.
High-speed writing was executed when MP3/WMA data was recorded on
the disc.
➡
Decrease writing speed as low as possible.
Poor recording quality,
sound skipping.
❐
MP3/WMA
≥
Disc is dirty.
≥
Disc has scratches.
➡
Clean disc, referring to the section on “Notes on CD/CD Media
(CD-ROM, CD-R, CD-RW)”. (page 41)
≥
Disc is defective.
≥
Mechanical trouble.
➡
Press [
<
] (eject). If normal operation is not restored, call the store
where you purchased the unit or the nearest Servicenter to ask for
repairs.
An attempt has been made to play a mixed disc.
➡
In the case of mixed discs, MP3 files may be played with their
sound muted.
Files or folders are not recorded in the desired playback order.
➡
Some writing software lets you specify the recording order by
adding a prefix in the range of “01”
j
“99”, etc. to the file name.
For details refer to the user manual of your writing software.
❐
CD/MP3/WMA (continued)
➡
The unit may not successfully play back a CD-R/RW that is made in
combination of writing software, a CD recorder (CD-R/RW drive)
and a disc which are incompatible one another. Refer to
instructions for the concerned devices for details.
≥
Disc is dirty.
≥
Disc has scratches.
➡
Clean disc, referring to the section on “Notes on CD/CD Media
(CD-ROM, CD-R, CD-RW)”. (page 41)
Sound skips, bad sound
quality. (e.g. caused by
noise)
