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29

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Troubleshooting

Appendix

“Remove disks or other 
media. Press any key to 
restart” or a similar mes-
sage appears.

A floppy disk is in the floppy disk drive and it does not contain system startup informa-

tion. Remove the floppy disk and press any key.

This message may appear with some devices connected to 

the USB port

. Remove the 

device or set [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

If the problem persists after removing the disk, it may be a hard disk failure. Perform the rein-

stallation and return the hard disk to its condition at the time of purchase. 

(

page 26

)

 If the 

problem persists even after the reinstallation, contact 

your technical support office

.

[Executing Battery Recali-

bration] screen appears.

The Battery Recalibration was canceled before Windows was shut down last time. To 
start up Windows, turn off the computer by the power switch, and then turn on.

The computer will not auto-
matically enter sleep/hiber-
nation.

If you connect to a network using wireless LAN function, perform access point settings. 
(

 

Reference Manual

 “Wireless LAN”)

If you do not use wireless LAN function, turn off wireless LAN function. (

 

Refer-

ence Manual

 “Disabling/Enabling Wireless Communication”)

Make sure that you are not using any software that regularly accesses the hard disk.

When logging on (e.g., 
resuming the computer), 
audio is distorted.

Perform

 the following steps to change the audio settings to prevent audio output.

A

Right-click the desktop and click [Personalize] - [Sounds].

B

Remove the check mark from [Play Windows Startup sound], and click [OK].

Cannot resume.

One of the following operations may have been carried out.

• In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was 

connected or disconnected.

• The power switch was slid for four seconds or longer to forcibly turn off the computer.

Slide the power switch to turn on the computer. Data not saved will be lost.

Other startup problems.

Check to see if there was a disk error.

A

Remove all peripheral devices including an external display.

B

Click 

 (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].

C

Click [Tools] - [Check Now].

• A standard user needs to enter an administrator password.

D

Select the option in [Check disk options] and click [Start].

Start the computer in Safe Mode and check the error details. (

page 28 “

Windows 

does not

 start up”)

Shutting Down

Windows does not shut 

down.

Remove all peripheral devices.

Wait one or two minutes. It is not a malfunction.

Password

Even after entering the pass-

word, a message appears 

requesting to type it again.

If   lights up, press 

NumLk

 to disable the ten-key mode, and then input.

If 

 lights up, press 

Caps Lock

 to disable the Caps Lock mode, and then input.

Display

When the screen becomes 
black for a moment.

When you set [Intel video driver power saving function (Intel® Display Power Saving Technol-
ogy)] of Power Saving Utility to [Enable], if you do the following operations, the screen 
becomes black for a moment, but this is not a malfunction. You can continue to use this.
• Adjust the brightness of the screen with 

Fn

 + 

F1

 / 

Fn

 + 

F2

.

• Remove and insert the AC adaptor.

While you are using motion video playback software, benchmark software for graphic, if 
error screen is displayed or application software does not function normally, set [Intel video 
driver power saving function (Intel® Display Power Saving Technology)] to [Disable].

No display.

The external display is selected. Press 

Fn

 + 

F3

 to switch the display. Wait until the dis-

play has been switched completely before pressing 

Fn

 + 

F3

 again.

The display is turned off by the power-saving function. To resume, do not press the direct 
selection keys, but press any other key like 

Ctrl

.

The computer entered sleep or hibernation by the power-saving function. To resume, 

slide the power switch.

The screen may become darker. Press 

Fn

 + 

F2

 to make the screen brighter.

The screen is disordered.

Changing the number of display colors and resolution may affect the screen. Restart the computer.
The refresh rate of the internal LCD may be 40 hertz. Change the refresh rate of the internal LCD.

A

Right-click the desktop and click [Graphics Properties].

B

Click [Display Devices] - [Intel(R) Dual Display Clone] - [Display Settings].

C

If [Refresh Rate] of the Notebook is [40 Hertz], change to [60 Hertz] and click [OK].

Starting Up and Sleep and Hibernation Mode

Содержание CF-Y7 series

Страница 1: ...on of Parts 11 First time Operation 13 On screen Manual 18 Handling and Maintenance 19 Expanding Memory 22 Hard Disk Backup Restore Function 24 Hard Disk Data Erase Utility 25 Reinstalling Software 26 Troubleshooting Basic Error Code Message 28 Hardware Diagnostics 32 LIMITED USE LICENSE AGREEMENT 34 Specifications 36 LIMITED WARRANTY 39 For further information about the com puter you can refer to...

Страница 2: ...erein 2007 Matsushita Electric Industrial Co Ltd All Rights Reserved Disclaimer Computer specifications and manuals are subject to change without notice Matsushita Electric Industrial Co Ltd assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the com puter and the manuals Trademarks Microsoft Windows Windows Vista and the Windows logo are ...

Страница 3: ...nge 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite sys tems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or dam age this product 25 M W 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions ...

Страница 4: ...y for customer failure to comply with these precautions When in a hospital or other health care facility observe the restrictions on the use of mobiles Switch Personal Computer or Handheld Computer incorporating Wireless WAN off if instructed to do so by the guidelines posted in sensitive areas Medical equipment may be sensitive to RF energy The operation of cardiac pacemakers other implanted medi...

Страница 5: ...s but should contact the appropriate elec tric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of...

Страница 6: ...rk on the bottom of the computer Declaration of Conformity DoC Hereby we declare that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999 5 EC Hint If you want to get a copy of the original DoC of our products which relates to the R TTE please con tact our web address http www doc panasonic de Contact Panasonic Services Europe...

Страница 7: ...energy emitted by wireless devices like for example mobile phones Because this product operates within the guidelines found in radio frequency safety standards and recommenda tions we believe this product is safe for use by consum ers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who contin...

Страница 8: ...tely turn the power off and unplug the AC plug and then remove the battery pack Then contact your technical support office Do Not Touch This Product and Cable When It Starts Thundering Electric shock may result Do Not Connect the AC Adaptor to a Power Source Other Than a Standard Household AC Outlet Otherwise a fire due to overheating may result Connect ing to a DC AC converter inverter may damage...

Страница 9: ...n lead to a fire or electric shocks Do Not Block the Ventilation Hole Otherwise heat will build up inside possibly resulting in a fire Hold the Plug When Unplugging the AC Plug Pulling on the cord may damage the cord resulting in a fire or electric shock Do Not Move This Product While the AC Plug Is Connected The AC cord may be damaged resulting in fire or electric shock If the AC cord is damaged ...

Страница 10: ...ents overcharging of the battery by recharging only when the remaining power is less than approx 95 when Economy Mode ECO is enabled 75 of capacity The battery pack is not charged when the computer is first purchased Be sure to charge it before using it for the first time When the AC adaptor is connected to the computer charging begins automatically Should the battery leak and the fluid get into y...

Страница 11: ...t the cover is locked I CD DVD Drive Power Open Switch Slide the switch to the right to open the disc cover Slide the switch to the left to turn on off the drive power CD DVD Drive Indicator Off Drive power is off Green Drive power is on but the drive is not accessed Blinking green Drive power is on and the drive is being accessed J LCD K LAN Port If the Mini Port Replicator is connected to the co...

Страница 12: ...connect headphones or amplified speakers When they are connected audio from the internal speakers is not heard G SD Memory Card Slot Reference Manual SD SDHC Memory Card H Bluetooth Antenna Only for model with Bluetooth Supplementary Instructions of Bluetooth I Wireless LAN Antenna Only for model with wireless LAN Reference Manual Wireless LAN J Touch Pad Reference Manual Using the Touch Pad K PC ...

Страница 13: ...uter A Press and hold the latch B located at the front Be careful not to press the SIM card slot cover C by mistake B Lift open the display CAUTION Do not open the display wider than necessary 140 or more and do not apply excessive pressure to the LCD Do not open or close the computer holding the edge of the LCD segment The battery charging starts automatically CAUTION Do not disconnect the AC ada...

Страница 14: ... to LPT9 You can change the user name password image and security setting after setup of Windows Remember your password If you forget the password you cannot use the Win dows Creating a password reset disk beforehand is recommended Reference Manual CD DVD Drive NOTE PC Information Viewer This computer periodically records the management information including the hard disk information such as numbe...

Страница 15: ...ly removed from the system will appear but the CD DVD drive is an internal device so it cannot be removed When Starting Up Shutting Down Do not do the following Connecting or disconnecting the AC adaptor Sliding the power switch or CD DVD drive power open switch Touching the keyboard touch pad or external mouse Closing the display To change the partition structure You can shrink a part of an exist...

Страница 16: ...the computer on surfaces that can dissipate heat such as a steel desk Do not use a keyboard cover as this prevents heat dissipation Always keep the display open in sleep Check the following If the computer becomes warm while the screen saver is displayed set the screen saver to Windows Logo Screen savers that use 3 D images or other complex images increase the CPU utilization rate If you are not u...

Страница 17: ... detected right click on the notifi cation area and click Connect to a network and then click in the Connect to a network screen If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access point take the following procedure If you do not perform the procedure below you may not be able to access the wireless LAN access point automat ically or...

Страница 18: ...ation on how to use the hard disk To access the Hard Disk Handling Click Start All Programs Panasonic On Line Manuals Hard Disk Handling Supplementary Instructions of Bluetooth Only for model with Bluetooth The Supplementary Instructions will provide you with the helpful information about the Bluetooth To access the Supplementary Instructions of Bluetooth Click Start All Programs Panasonic On Line...

Страница 19: ... airline s instructions When carrying a spare battery put it in a plastic bag to protect its terminals This computer contains a magnet and magnetic products at the locations circled in the illustra tion at right Avoid leaving metallic object or magnetic media in contact with these areas The touch pad is designed to be used with a finger tip Do not place any object on its surface and do not press d...

Страница 20: ...h pad Wet a soft cloth with water or a diluted kitchen cleanser neutral wring the cloth out thoroughly and wipe the dirty area gently Using a detergent other than a neutral kitchen cleanser e g a weak alkali cleanser may adversely affect painted surfaces CAUTION Do not use benzene thinner or rubbing alcohol since it may adversely affect the surface causing discoloration etc Do not use commercially...

Страница 21: ...water droplets off of the top of the keyboard using a soft dry cloth 3 Slowly lift up the computer keeping it level and wipe any water coming out of the holes on the bottom using a soft dry cloth If the computer is tilted during this step liquid may seep inside the computer resulting in damage 4 Keeping the computer level move the computer to a dry place If the computer is placed back on the wet s...

Страница 22: ...ernal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electric shock Matsushita Electric Industrial Co Ltd will bear no responsibility whatsoever for failures or damage caused by the use of non recommended RAM modules or by incorrect installation or removal of such RAM modules Before installing a RAM module confirm...

Страница 23: ...ly and will return after locking If it is hard to press down the RAM module do not try forcibly but check the module s direction 4 Set the cover and battery pack back NOTE If the RAM module is recognized correctly the total size of this computer s memory and RAM module memory is dis played on the Information menu of the Setup Utility If the RAM module is not recognized turn off the computer and in...

Страница 24: ...rd 2 Press F9 At the confirmation message select Yes and press Enter 3 Select the Exit menu 4 Select Repair Your Computer and press Enter 5 Click Next and click Next 6 Select user name and input password then click OK 7 Click Windows Complete PC Restore and follow the on screen instructions If you cannot proceed the above operation restore the hard disk using Product Recovery DVD ROM NOTE You can ...

Страница 25: ...l peripherals Connect the AC adaptor and do not remove it until hard disk data erase is complete 1 Perform the steps 1 to 9 of Reinstalling Software page 26 In step 2 you do not have to write down all of the contents of the Setup Utility If Enter Password is displayed during the following procedures input the Supervisor Password or the User Password 2 Click Erase the whole data on the Hard Disk fo...

Страница 26: ...t the confirmation message select Yes and press Enter The computer will restart 7 Press F2 while Panasonic boot screen is displayed If the password is requested enter the Supervisor Password 8 Set the Product Recovery DVD ROM into the CD DVD drive When the disc cover does not open confirm the following settings DVD Drive is set to Enable in the Advanced menu DVD Drive Power is set to On in the Mai...

Страница 27: ...s Windows may not start up or the data may be corrupted 14 Remove the Product Recovery DVD ROM and then click OK to turn off the computer 15 Turn on the computer and press F2 while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 16 Press F9 At the confirmation message select Yes and then press Enter The Setup Utility setting...

Страница 28: ...en inserted remove the RAM module and check to see if the RAM module is the recommended one If the power indicator is lit slide the power switch for four seconds or longer to turn off then turn on again Using the following procedure start up in Safe Mode and check the error details A Turn on the computer and when the Panasonic boot screen disappears after enter ing the password 1 if one is set hol...

Страница 29: ...play B Click Start Computer and right click Local Disk C and click Properties C Click Tools Check Now A standard user needs to enter an administrator password D Select the option in Check disk options and click Start Start the computer in Safe Mode and check the error details page 28 Windows does not start up Shutting Down Windows does not shut down Remove all peripheral devices Wait one or two mi...

Страница 30: ...ty is set to Flashing the indicator will alternately become lighter and darker Touch Pad The cursor does not work When using the external mouse connect it correctly Restart the computer by using the keyboard Press and press three times and press to select Restart and press Enter If the computer does not respond to keyboard commands read No response below Cannot input using the touch pad Set Touch ...

Страница 31: ...eck date and time settings The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Contact your tech nical support office 0280 Previous boot incomplete Default configuration used Startup has failed repeatedly so the Setup Utility settings have been returned to the default val ues...

Страница 32: ... the touch pad for operations When not using the touch pad you can operate using the internal keyboard instead If the touch pad does not operate properly press Ctrl Alt Del to restart the computer or slide the power switch to turn the power off and then restart the PC Diagnostic Utility Run this utility using the default settings in the Setup Utility If the Setup Utility or other settings will not...

Страница 33: ...xtended diagnostic check is only for the hard disk The extended diagnostic check is more detailed and so requires a longer period of time to run A Click to stop the diagnostic check B Click the icon for the hardware that is not to be checked so that the icon is displayed in gray B When running a check on the hard disk clicking the icon once will turn on the extended diagnostic check FULL C will be...

Страница 34: ...r transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification fr...

Страница 35: ... pouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciels a...

Страница 36: ...M XA compatible CD R Photo CD multiple ses sion compatible Video CD CD EXTRA CD RW CD TEXT Writing DVD RAM 8 1 4 GB 2 8 GB 4 7 GB 9 4 GB 4 DVD R 1 4 GB 4 7 GB for General 4 DVD RW Ver 1 1 1 2 1 4 GB 2 8 GB 4 7 GB 9 4 GB 4 R 4 7 GB 4 RW 11 4 7 GB 4 CD R CD RW Display Method 14 1 SXGA type TFT 1400 1050 dots Internal LCD 65 536 16 777 216 colors 1400 1050 dots 12 External Display 13 65 536 16 777 21...

Страница 37: ...he ON state Physical Dimensions W H D 309 6 mm 35 2 mm at the front 45 1 mm at the rear 253 6 mm excluding protru sion 12 2 1 4 1 8 10 0 Weight 28 Approx 1670 g 3 7 lb Environment Operation Temperature 5 C to 35 C 41 F to 95 F Humidity 30 to 80 RH No condensation Storage Temperature 20 C to 60 C 4 F to 140 F Humidity 30 to 90 RH No condensation OS 29 Windows Vista Business Pre installed Software 2...

Страница 38: ...24AU JEDEC standard 214 pin Micro DIMM cannot be used PC2100 PC2700 PC2 3200 172 pin Micro DIMM cannot be used 21 Does not guarantee operation of all USB compatible peripherals 22 Use a condenser stereo microphone 23 Only for North America The AC adaptor is compatible with power sources up to 240 V AC adaptor This computer is supplied with a 125 V AC compatible AC cord 20 M 2 1 24 Measured using M...

Страница 39: ... Station 3 Years Port Replicator I O Box Device Cradle like CF 08 3 Years Antenna Pass through Cable 3 Years Backlit or Full sized keyboard 3 Years or assumes warranty of the unit in which it is installed Integrated Panasonic supplied options and kits including but not limited to Wireless WAN Media Bay Drives Floppy CD DVD GPS Bluetooth Smartcard Reader and Fingerprint readers 3 Years or assumes w...

Страница 40: ...ly covers failures due to defects in materials or workmanship which occur during normal use THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CON TROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS 1 PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES 1 AIRCRAFT COCKPIT EQUIP...

Страница 41: ...c Canada Inc Computer Products Marketing 5770 Ambler Drive Missis sauga Ontario L4W 2T3 within the warranty period together with a copy of your purchase receipt and an explanation of the sus pected defect PCI will replace in Canada the defective disk s or other media Remedy PCI s entire liability and your only remedy for any breach of this software media warranty is limited to replacement of the m...

Страница 42: ... son service de Marketing produits informatiques 5770 Ambler Drive Mississauga Ontario L4W 2T3 dans les soix ante 60 jours suivant la date d achat original Joignez à votre envoi une pièce justificative de votre achat et une description du problème Recours La responsabilité de PCI et votre seul recours dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel est limitée ...

Страница 43: ...43 MEMO ...

Страница 44: ...international ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissem ination of products with functions that effectively reduce energy consumption It is an open system in which busi ness proprietors can participate voluntarily The targeted products are office e...

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