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Troubleshooting

Appendix

Hardware Diagnostics

NOTE

If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check 
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST 
FAILED” is still displayed, you can assume that there is a problem with the internal RAM module. 

9

After the diagnostic check is complete, click 

(close), or press 

Ctrl

 

+

 

Alt

 

+

 

Del

 

to 

restart the computer. 

NOTE

When you set [Optical Drive Power] to [On] in the [Main] menu of Setup Utility, you will hear operation sound from 
CD/DVD drive soon after the computer starts the startup procedure. To avoid the sound when the computer is start-
ing up, set [Optical Drive Power] to [Off].

Содержание CF-W8 Series

Страница 1: ...1 First time Operation 13 On screen Manual 17 Handling and Maintenance 18 Expanding Memory 21 Hard Disk Backup Restore Function 23 Hard Disk Data Erase Utility 24 Reinstalling Software 25 Intel Active Management Technology 26 Troubleshooting Basic Error Code Message 28 Hardware Diagnostics 32 LIMITED USE LICENSE AGREEMENT 35 Specifications 37 LIMITED WARRANTY 40 For further information about the c...

Страница 2: ...Corporation assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the computer and the manu als Trademarks Microsoft Windows Windows Vista and the Windows logo are registered trademarks of Microsoft Corporation of the United States and or other countries Intel Core Centrino and PROSet are either registered trademarks or trademarks of Intel C...

Страница 3: ... requirements a minimum of 20 cm 8 inches must be maintained between the WWAN antenna located in top of LCD and all person s body excluding extremities of hands wrist and feet during wireless modes of operation Only for model with wireless WAN This product is restricted to indoor use due to its oper ation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the ...

Страница 4: ...incorporate these guidelines into all manuals supplied with the product Failure to comply with these precautions violates safety standards of design manufacture and intended use of the product Panasonic assumes no liability for customer failure to comply with these precautions When in a hospital or other health care facility observe the restrictions on the use of mobiles Switch Personal Computer o...

Страница 5: ... Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such con nections themselves but should contact the appropriate elec tric inspection authority or elec...

Страница 6: ...The terminal equipment includes the following features DTMF dialing Maximum bitrate receiving mode 56 kbit s Maximum bitrate sending mode 33 6 kbit s 18 E 1 When using your telephone equipment basic safety pre cautions should always be followed to reduce the risk of fire electric shock and injury to persons including the fol lowing 1 Do not use this product near water for example near a bath tub w...

Страница 7: ...il tels que les téléphones portables L utilisation de ce pro duit ne comporte aucun risque pour le consommateur du fait que cet appareil opère dans les limites des directives concernant les normes et les recommandations de sécu rité sur les fréquences radio Ces normes et recomman dations reflètent le consensus de la communauté scientifique et résultent de délibérations de jurys et comités de scien...

Страница 8: ...oduct and Cable When It Starts Thundering Electric shock may result Do Not Connect the AC Adaptor to a Power Source Other Than a Standard Household AC Outlet Otherwise a fire due to overheating may result Connect ing to a DC AC converter inverter may damage the AC adaptor On an airplane only connect the AC adaptor charger to an AC outlet specifically approved for such use CD DVD Drive Caution Info...

Страница 9: ...ibly resulting in a fire Hold the Plug When Unplugging the AC Plug Pulling on the cord may damage the cord resulting in a fire or electric shock Do Not Move This Product While the AC Plug Is Con nected The AC cord may be damaged resulting in fire or electric shock If the AC cord is damaged unplug the AC plug immediately Use Only the Specified AC Adaptor With This Product Using an AC adaptor other ...

Страница 10: ...harging of the battery by recharging only when the remaining power is less than approx 95 when Economy Mode ECO is enabled 75 of capacity The battery pack is not charged when the computer is first purchased Be sure to charge it before using it for the first time When the AC adaptor is connected to the computer charging begins automatically Should the battery leak and the fluid get into your eyes d...

Страница 11: ... drive status Off Drive power is off Green Drive power is on but the drive is not accessed Blinking green Drive power is on and the drive is being accessed I LCD J Security Lock You can connect a Kensington cable Refer to the instruc tion manual of the cable The security lock and cable is a theft prevention device Panasonic Corporation will bear no responsibility in the event of theft K Modem Port...

Страница 12: ... SD Memory Card Slot Reference Manual SD SDHC Memory Card G CD DVD Drive Power Open Switch Slide the switch to the right to open the disc cover Slide the switch to the left to turn on off the drive power H Microphone Jack A condenser microphone can be used If other types of microphones are used audio input may not be pos sible or malfunctions may occur I Headphone Jack You can connect headphones o...

Страница 13: ...rallel with the computer CAUTION Make sure the latches are securely locked Otherwise the battery pack may fall when you carry the computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pack and the computer Hold the side of the computer with either of your hands and then hold and lift the A ...

Страница 14: ...Setup Utility until completing step 5 If you do so Windows setup may not operate properly Follow the on screen instructions After turning on the computer Please wait while windows sets up your com puter appears and then a small circle circulates on the screen This will take a few minutes During setup of Windows use the touch pad to move the cursor and to click an item Do not change the settings on...

Страница 15: ...mes electricity even when the computer power is off If the battery pack is fully charged the battery will be fully discharged in the following period of time 2 If Wake Up from wired LAN is disabled the period of time will become slightly longer If Wake Up from wireless LAN is enabled the period of time will become shorter When the CD DVD drive power is turned off the message The Standard Dual Chan...

Страница 16: ...ng playback The following operations may improve the situation Close the application software which is not used Lower the temperature in the environment Click on the notification area and select High performance When using the computer in hot location lower the temperature in the environment to set High performance Setting High performance in hot location does not improve the situation Sound e g M...

Страница 17: ...tart All Programs Panasonic On Line Manuals Important Tips Hard Disk Handling The Hard Disk Handling will provide you with the helpful information on how to use the hard disk To access the Hard Disk Handling Click Start All Programs Panasonic On Line Manuals Hard Disk Handling NOTE When Adobe Reader update notice is displayed we recommend you follow the on screen procedure to update See http www a...

Страница 18: ...t drop or hit the computer against solid objects Do not leave the display open Do not pick up or hold the computer by the display part When you board an airplane take the computer with you and never put it in your checked luggage When using the computer on airplane follow the airline s instructions When carrying a spare battery put it in a plastic bag to protect its terminals This computer contain...

Страница 19: ...rity settings such as data encryption Only for model that supports TPM Computrace Software Computrace software tracks your stolen computer Computrace software is not included or installed in this computer Consult Absolute Software Corp before disposal Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certai...

Страница 20: ...r 2 Wipe any water droplets off of the top of the keyboard using a soft dry cloth 3 Slowly lift up the computer keeping it level and wipe any water coming out of the holes on the bottom using a soft dry cloth If the computer is tilted during this step liquid may seep inside the computer resulting in damage 4 Keeping the computer level move the computer to a dry place If the computer is placed back...

Страница 21: ...ents insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electric shock Panasonic Corporation will bear no responsibility whatsoever for failures or damage caused by the use of non rec ommended RAM modules or by incorrect installation or removal of such RAM modules Before installing a RAM module confirm the product type and the c...

Страница 22: ...slightly and will return after locking If it is hard to press down the RAM module do not try forcibly but check the module s direction 4 Set the cover and battery pack back NOTE If the RAM module is recognized correctly the total size of this computer s memory and RAM module memory is dis played on the Information menu of the Setup Utility If the RAM module is not recognized turn off the computer ...

Страница 23: ...ct Repair Your Computer and press Enter System Recovery Options appears 4 Select the keyboard layout and click Next 5 Select User name and input Password then click OK 6 Click Windows Complete PC Restore and follow the on screen instructions NOTE If pressing F8 does not display System Recovery Options use the Product Recovery DVD ROM Windows Vista A Turn on the computer and press F2 or Del while P...

Страница 24: ... Write down all of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter 3 Select the Main menu then select Optical Drive Power and press Enter 4 Select On and press Enter 5 Press F10 At the confirmation message select Yes and press Enter The computer will restart 6 Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up ...

Страница 25: ...drive 8 Select the Exit menu then select MATSHITAXXXX in Boot Override 9 Press Enter The computer will restart 10 Click Reinstall Windows and click Next The License Agreement screen appears 11 Click Yes I agree to the provisions above and wish to continue and click Next 12 Select the settings and click Next Reinstall Windows to the whole Hard Disk to factory default You will have a single partitio...

Страница 26: ... message select Yes and press Enter The computer will restart The following procedures are example It is different according to your environment Contact your technical sup port office A Press Ctrl P when Press CTRL P to enter Intel R ME Setup is shown after the Panasonic boot screen disappears B Enter admin in Intel R ME Password and press Enter C Enter the New Password in Intel R ME New Password ...

Страница 27: ...asonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password 2 If the Supervisor Password is not set select the Security menu then set Supervisor Password 3 Select the Security menu and select AMT Configuration and press Enter 4 Select Intel R AMT and press Enter 5 Select Disabled and press Enter 6 Press Esc 7 Select the Exit menu and sel...

Страница 28: ...sing the following procedure start up in Safe Mode and check the error details A Turn on the computer and when the Panasonic boot screen disappears after enter ing the password 1 if one is set hold down F8 B Release your finger when Advanced Boot Options is displayed and with or select Safe Mode then press Enter Follow the on screen instructions 1 Supervisor Password or User Password set with the ...

Страница 29: ...then input If lights up press Caps Lock to disable the Caps Lock mode and then input Display When the screen becomes black for a moment When you set Intel R video driver power saving function Intel R Display Power Sav ing Technology of Panasonic Power Plan Extension Utility to Enabled if you do the fol lowing operations the screen becomes black for a moment but this is not a malfunction You can us...

Страница 30: ...ome lighter and darker Touch Pad The cursor does not work When using the external mouse connect it correctly Restart the computer by using the keyboard Press and press three times and press to select Restart and press Enter If the computer does not respond to keyboard commands read No response below Cannot input using the touch pad Set Touch Pad to Enabled in the Main menu of the Setup Utility The...

Страница 31: ... Disk Lock Please enter the Setup Utility and change the values correctly to permit access The hard disk access is prohibited Start the Setup Utility and select Disabled in Hard Disk Lock in the Security menu Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the settings if nec essary Reboot and Select proper Boot device or Insert Boot Media...

Страница 32: ...ard instead Note however that the touch pad and internal keyboard may not function temporarily dur ing diagnostic check If this happens wait for a moment before operating them If the touch pad does not operate properly press Ctrl Alt Del to restart the computer or slide the power switch to turn the power off and then restart the PC Diagnostic Utility Run this utility using the default settings in ...

Страница 33: ...tly running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE Using the following procedure you can run a diagnostic check on a specified hardware component or run an extended diagnostic check on the hard disk keyboard and touch pad You do not need to perform the extended diag...

Страница 34: ...again If the message Check Result TEST FAILED is still displayed you can assume that there is a problem with the internal RAM module 9 After the diagnostic check is complete click close or press Ctrl Alt Del to restart the computer NOTE When you set Optical Drive Power to On in the Main menu of Setup Utility you will hear operation sound from CD DVD drive soon after the computer starts the startup...

Страница 35: ...tion with your transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product iden...

Страница 36: ...Logiciels Vous ne pouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tou...

Страница 37: ...GB 5 R DL 8 5 GB 5 RW 4 7 GB 5 CD Audio CD ROM XA compatible CD R Photo CD multiple session compatible Video CD CD EXTRA CD RW CD TEXT Writing DVD RAM 9 1 4 GB 2 8 GB 4 7 GB 9 4 GB 5 DVD R 1 4 GB 4 7 GB for Gen eral 5 DVD RW Ver 1 1 1 2 1 4 GB 2 8 GB 4 7 GB 9 4 GB 5 R 4 7 GB 5 RW 12 4 7 GB 5 CD R CD RW Display Method 12 1 XGA type TFT 1024 768 dots Internal LCD 65 536 16 777 216 colors 1024 768 do...

Страница 38: ...are Loupe Utility Touch Pad Utility PC Infor mation Viewer PC Information Popup WinDVD 8 OEM Version Roxio Creator LJB Hotkey Settings Optical Disc Drive Letter Setting Utility Panasonic Power Plan Extension Utility Wireless Switch Utility Wireless Connection Disable Utility 30 Blue tooth Stack for Windows by TOSHIBA 16 Battery Recalibration Utility Infineon TPM Professional Package V3 5SP1 31 Pro...

Страница 39: ...equipment is not guaranteed 20 Only a RAM module designed for DDR2 PC2 5300 can be used Panasonic CF BAK1024U CF BAB2048U 172 pin Micro DIMM used in CF T5 CF W5 series cannot be used 21 Does not guarantee operation of all USB compatible periph erals 22 Use a condenser stereo microphone 23 Only for North America The AC adaptor is compatible with power sources up to 240 V AC adaptor This computer is...

Страница 40: ... Station 3 Years Port Replicator I O Box Device Cradle like CF 08 3 Years Antenna Pass through Cable 3 Years Backlit or Full sized keyboard 3 Years or assumes warranty of the unit in which it is installed Integrated Panasonic supplied options and kits including but not limited to Wireless WAN Media Bay Drives Floppy CD DVD GPS Bluetooth Smartcard Reader and Fingerprint readers 3 Years or assumes w...

Страница 41: ...overs failures due to defects in materials or workmanship which occur during normal use THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CON TROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS 1 PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES 1 AIRCRAFT COCKPIT EQUIPMENT...

Страница 42: ...Panasonic Canada Inc Computer Products Marketing 5770 Ambler Drive Missis sauga Ontario L4W 2T3 within the warranty period together with a copy of your purchase receipt and an explanation of the sus pected defect PCI will replace in Canada the defective disk s or other media Remedy PCI s entire liability and your only remedy for any breach of this software media warranty is limited to replacement ...

Страница 43: ... son service de Marketing produits informatiques 5770 Ambler Drive Mississauga Ontario L4W 2T3 dans les soix ante 60 jours suivant la date d achat original Joignez à votre envoi une pièce justificative de votre achat et une description du problème Recours La responsabilité de PCI et votre seul recours dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel est limitée ...

Страница 44: ...ex cfm c power_mgt pr_power_management Outline of the International ENERGY STAR Office Equipment Program The international ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissem ination of products with functions that effectively reduce energy consumption It is...

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