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Installation/Troubleshooting
24
Troubleshooting
2.3
About Wireless Communication
Problem
Cause and Remedy
Wireless
communication
does not work.
• Signal strength is weak.
Change the location of the camera or get rid of the obstacle
around the camera.
• SSID and Encryption setting of the camera are different from
those of the wireless router or the wireless LAN card of PC.
SSID and Encryption setting must be identical between the
camera and wireless router.
Wireless
communication
is unstable.
• The channel for communication is identical with another wireless
network.
The wireless communication may be improved by changing
the channel of the router.
• Another nearby wireless device may be causing interference or
the distance between the wireless camera and your wireless
network may be too great.
Temporarily disable other wireless devices to identify the
source of the interference.
Try repositioning the camera or moving it closer to your
wireless router.