Installation/Troubleshooting
16
Troubleshooting
2
Troubleshooting
The Panasonic Network Camera support website "http://panasonic.co.jp/pcc/
products/en/netwkcam/" includes various technical information other than the contents
in this troubleshooting section. Access it if problems occur.
2.1
About Indicator Display
Problem
Cause and Remedy
Indicator lights
or blinks orange.
• Ethernet cable is not connected properly.
Connect the Ethernet cable properly.
• PC, Ethernet hub or router is not working.
Confirm that PC, Ethernet hub and router is working.
Indicator
continues
blinking orange.
• Indicator blinks orange when updating firmware.
If you access the camera on the web browser, Update
Firmware page will be displayed. Update the firmware
following the procedure (see page 76 of the Operating
Instructions in the Setup CD-ROM). If you fail to update the
firmware, see page 30.
Indicator
continues
blinking orange
(2-second
interval).
• The router on your network is turned off.
Turn the router on, and wait for a while until the ADSL line is
connected.
• An error occurs in UPnP
TM
port forwarding.
Set up the camera again in [Automatic Setup] by the Setup
Program following the Getting Started.
Indicator
continues
blinking green.
• The camera did not get its IP address from the DHCP server.
When setting [Automatic Setup] or [DHCP Setup], the
camera may not get its IP address due to network failures.
Ask your ISP or network administrator for more information.
Indicator does
not light up.
• Indicator display is disabled.
Check if the indicator control is disabled (see page 72 of the
Operating Instructions in the Setup CD-ROM).
• Confirm that the standard AC adaptor PQLV202 (Order No.
PQLV202X) is being used.
